Corrie Van Moorsel
Australia,Queensland
Summary
Dynamic professional with a rich background in training, customer service, and sales, notably at Office National. Excelled in developing impactful training materials and enhancing customer satisfaction through effective communication and attention to detail. Proven track record in driving safety and sales growth, leveraging skills in accident prevention and multitasking abilities.
Overview
15
15
years of professional experience
Work History
Driver Trainer
Own Business
08.2018 - 01.2024
- Developed and implemented training materials and course updates.
- Conducted new hire training on multiple routes with preferred work methods and safety.
- Conducted test screenings for driver candidates and tabulated results.
Customer Service Representative
Office National
08.2015 - 07.2018
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Sales Representative
Edwards Dunlop Paper
08.2008 - 03.2015
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Certificate IV - Driver Trainer & Assessor
Aegis Training
Springwood QLD08.2018
Skills
- Emergency Procedures
- Accident Prevention
- Student assessment
- Assignment Grading
- Defensive Driving
- Developing training materials
- Effective Communication
- Multitasking Abilities
- Attention to Detail
Timeline
Driver Trainer
Own Business
08.2018 - 01.2024
Customer Service Representative
Office National
08.2015 - 07.2018
Sales Representative
Edwards Dunlop Paper
08.2008 - 03.2015
Certificate IV - Driver Trainer & Assessor
Aegis Training
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