Corriene Ashley Real

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items. Used POS system to process sales, returns, online orders, and gift card activations.
• Increased sales significantly by upselling higher-end products to customers.
• Greeted customers, helped locate merchandise, and suggested suitable options.

(only worked here during holidays and weekends)

• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Tallied cash drawer at beginning and end of each work shift.
• Restocked and organized merchandise in front lanes.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
• Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
• Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective satisfaction rates.