I Enjoy creative writing, publishing multiple stories in online forums and hanging out with my partner and family
I consider myself a creative person loving all things colouring drawing and artsy
Corrine Keenan
Wagga Wagga
Summary
With highly developed customer service skills in a fast-paced, customer-focused environment, I demonstrate the ability to manage customer interactions, handle sales transactions, and resolve customer issues efficiently.
I am looking to stay in the Customer Service Industry as i love working in a customer facing role. I am looking to leverage my customer service expertise and adaptability to new challenges to secure a new role. I am best known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service Supervisor
IGA Supermarket
04.2021 - Current
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Maintained up-to-date knowledge of company products.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise on Shelves.
- Open and close store including set up and pack up and balancing cash drawers at beginning and end of shifts to maintain accuracy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Education
Year 12 -
Mount Austin High school
Mount Austin, NSW01.2018
Certificate - First Aid
Wagga Wagga Tafe
Wagga Wagga, NSW01-2019
Certificate III - Business Administration
Wagga Wagga Tafe
Wagga Wagga, NSW01-2020
Certificate III - Hospitality
Wagga Wagga Tafe
Wagga Wagga, NSW01-2020
Certificate III - Community Services
Wagga Wagga Tafe
Wagga Wagga, NSW01-2021
Skills
- Certified in First Aid
- Ability to navigate difficult interactions
- Proficient in coffee machine use
- Trained to sell Lotto tickets and Cigarettes
- Extensive Deli experience
- Excellent customer service skills
- Great at multitasking and organization
- MS office experience (Word, Excel, PowerPoint etc)
- Ability to work seamlessly within a team environment
- Highly motivated and able to effectively work independently
- Shift Manager experience opening and closing store
- Can conduct stock take and rotations
Interests
Timeline
Customer Service Supervisor
IGA Supermarket
04.2021 - Current
Year 12 -
Mount Austin High school
Certificate - First Aid
Wagga Wagga Tafe
Certificate III - Business Administration
Wagga Wagga Tafe
Certificate III - Hospitality
Wagga Wagga Tafe
Certificate III - Community Services
Wagga Wagga Tafe
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