Dynamic Shelter Manager at Victorian Animal Aid Trust with a proven track record in enhancing community engagement and executing successful fundraising initiatives. Skilled in crisis management and policy administration, I effectively led a team of over 50, implementing comprehensive shelter protocols and advancing infrastructure projects to improve operations and animal welfare.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shelter Manager
Victorian Animal Aid Trust
Bairnsdale, Victoria
10.2018 - Current
Ensured compliance with the code of practice and the Domestic Animals Act in daily operations.
Managed group of more than 50 personnel and volunteer workers.
Developed and implemented schedules, rosters, mentoring programs, career advancement strategies, and training sessions.
Enhanced community participation.
Facilitated successful local fundraisers.
Handled bequests from donors.
Managed relationships with corporate sponsors.
Executed comprehensive strategies for advancing infrastructure projects.
Directed retail sales pertaining to adopted animals.
Formulated and executed comprehensive shelter protocols-SOP.
Prepared applications for securing funding grants.
Managed animal adoption marketing campaigns.
Veterinary assistant.
Dog trainer.
Executed extensive behavior rehabilitation techniques for managing cats and dogs.
Animal Attendant
Victorian Animal Aid Trust
Bairnsdale, Victoria
08.2013 - 10.2018
Performed regular cleaning of animal enclosures and outdoor spaces.
Ensured safe return of lost animals to their homes.
Guided clients through the pet adoption process.
Interacted with visitors regarding general questions about the facility's operations and specific inquiries about individual animals.
Veterinary assistant.
Maintained records of animal feedings, treatments, health checks and other relevant information.
Observed animals for any signs of illness or injury, and reported any issues to the veterinarian on staff.
Monitored animal behavior patterns in order to identify any potential problems or changes in health status.
Dog trainer.
Education
Animal Psychology and Training - Animal Science
Delta Institute
Sydney, NSW
01-2013
High School Diploma -
Melton Secondary College
Melton, VIC
11-1996
Skills
Shelter operations
Customer relationship management
Teamwork and collaboration
Crisis management
Budget management
Fundraising strategies
Marketing strategy
Policy administration
Donor relations
Basic first aid
Certification
HLTAID009 Provide Cardiopulmonary Resuscitation
HLTAID003 Provide First Aid
HLTAID002 Provide basic emergency life support
Timeline
Shelter Manager
Victorian Animal Aid Trust
10.2018 - Current
Animal Attendant
Victorian Animal Aid Trust
08.2013 - 10.2018
Animal Psychology and Training - Animal Science
Delta Institute
High School Diploma -
Melton Secondary College
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