Cortney Lovewell
Kadina ,SA
Summary
Motivated and dedicated professional with almost one year of experience at The Moonta Newsagency. Seeking to expand knowledge and skills through new opportunities. i am excited about the prospect of contributing to your team. I am known for my strong work ethic, physical fitness, and excellent health. i take pride in ability to follow instructions and complete tasks efficiently. Confident that my skills and dedication will make a valuable addition to your organisation.
Overview
12
12
years of professional experience
Work History
Customer Service
Moonta Newsagency
03.2024 - Current
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Assisted customers by providing exceptional customer service and processing transactions.
- Ensured accuracy in ticket dispensing and money handling for smooth lottery operations.
- Developed a deep understanding of customer service principles and customer service best practices.
- Contributed to increased store revenue through effective cross-selling of other products during lottery interactions.
Bar Tender
The Kadina Hotel & The Moonta Hotel
02.2020 - 02.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
Grid Attendant
Viterra
01.2019 - 12.2019
- Customer service
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Informed management of concerns with production operations.
- Enhanced grain quality by conducting thorough sampling and inspection procedures.
- Promptly responded to all requests for assistance.
Packer / Knifehand
Primo Abattior
08.2017 - 01.2019
- Slicing / trimming
- Sharpening knifes
- Assembled boxes, cartons and containers to package items.
- Improved team collaboration through effective communication and coordination with coworkers.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Deli Assistant
Drakes Foodland
03.2016 - 07.2017
- Adhere to safe food handling procedures
- General housekeeping
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Utilised safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimise risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats
- accurately calculated prices
Waitress / Kitchen hand
Vintage Café
01.2013 - 12.2014
- Food preparation / handling
- Serving, packing, displaying & storing food
- Maintaining kitchen work areas, equipment & utensils are in a clean & orderly condition
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
WORK EXPERIENCE
Just an Inch - Hairdressing Salon
01.2016 - 01.2016
- I was able to experience one week hands on work in the salon
Copy King - Photography Shop
12.2015 - 12.2015
- I was able to further my knowledge on using photo shop, printers & computers
Education
SA Lotteries
SA Lotteries
01-2024
Anti Money Laundering
01-2023
Do Food Safely
01-2023
Armed Hold Up
01-2023
RSG - Responsible Service of Gambling
01-2023
Basic & Advanced Gaming
01-2023
TAB Training (Refresher)
01-2022
RP - Responsible Person Badge
01-2022
TAB Compliance Training
01-2020
Cert 2 -
Meat Processing
01-2018
Barista / Bar / RSA / Gambling Course -
TAFESA
01-2017
Fashion Short Course -
TAFESA
01-2016
Moonta Area School - Year 11
Moonta
01-2015
Barista & Hospitality Short Course -
TAFESA
01-2014
Senior First Aid -
St Johns
01-2013
Skills
- Determination
- Drive to achieve results
- Attention to accuracy and detail
- Initiative
- Time management
- Co-operation
- Friendly
- Honest
- Reliable
- Interpersonal skills
Communityparticipation
- Relay 4 Life Cancer Commandos
- Little Claws Rescue Adoption Day
- Port Hughes Sea Rescue Charity Day
Workreferences
- Vintage Café, Penola,
Carol Marcus,
(08) 8737 2967
- The Kadina Hotel, Kadina
Darren Cave,
0408842166
- Seven Point Pork, Port Wakefield,
Matt Loveridge,
(08) 8867 1088,
Personal Information
- Current Full Drivers License
- Date of Birth: 18/06/99
Timeline
Customer Service
Moonta Newsagency
03.2024 - Current
Bar Tender
The Kadina Hotel & The Moonta Hotel
02.2020 - 02.2024
Grid Attendant
Viterra
01.2019 - 12.2019
Packer / Knifehand
Primo Abattior
08.2017 - 01.2019
Deli Assistant
Drakes Foodland
03.2016 - 07.2017
WORK EXPERIENCE
Just an Inch - Hairdressing Salon
01.2016 - 01.2016
Copy King - Photography Shop
12.2015 - 12.2015
Waitress / Kitchen hand
Vintage Café
01.2013 - 12.2014
SA Lotteries
SA Lotteries
Anti Money Laundering
Do Food Safely
Armed Hold Up
RSG - Responsible Service of Gambling
Basic & Advanced Gaming
TAB Training (Refresher)
RP - Responsible Person Badge
TAB Compliance Training
Cert 2 -
Meat Processing
Barista / Bar / RSA / Gambling Course -
TAFESA
Fashion Short Course -
TAFESA
Moonta Area School - Year 11
Moonta
Barista & Hospitality Short Course -
TAFESA
Senior First Aid -
St Johns
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