Cortney Provost
St Clair
Summary
Experienced McDonald's Crew Trainer and Retail Assistant. Proven leadership and customer service skills. Ready to excel in new challenges.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
10.2019 - 12.2022
As a crew trainer, i gained extensive experience working in multiple areas of the restaurant including
- Customer service
- Cash handling
- Preparing food
- Making coffee
- Training other employees in customer service, food safety and performance requirements
Retail Assistant
St Marys Pet Haven
04.2021 - 07.2022
- Maintained tidy and organised store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales and refunds.
Education
Year 10 Certificate -
St Clair High School
12.2021
Skills
- Customer service: Ability to provide excellent customer service, resolve issues, and maintain a positive customer experience
- Multitasking: Capable of handling multiple tasks simultaneously, ensuring efficiency in a fast-paced environment
- Communication: Strong verbal and written communication skills
- Teamwork: Work well with others in a team environment
- Problem solving: Experience with identifying and resolving challenges
- Time management: Effective time management to meet deadlines
- Adaptability: Flexibility in adapting to changing priorities
Timeline
Retail Assistant
St Marys Pet Haven
04.2021 - 07.2022
Crew Trainer
McDonald's
10.2019 - 12.2022
Year 10 Certificate -
St Clair High School