Cory Martin-Lawrence
Melton West,Victoria
Summary
Dynamic Parts Interpreter with a proven track record at Independent Car Parts, excelling in logistics coordination and customer relationship management. Adept at inventory management and task prioritization, consistently achieving KPIs while delivering exceptional service. Strong communicator and problem solver, committed to enhancing operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Parts Interpreter
Independent Car Parts
Caroline Springs, Victoria
2023.01 - Current
- Organized pick-up and delivery logistics for parts efficiently.
- Delivered parts promptly to ensure customer satisfaction.
- Provided exceptional customer service to address inquiries.
- Answered phone calls to resolve customer queries effectively.
- Utilized database to locate car parts accurately.
- Collaborated with team members to achieve KPIs consistently.
- Generated invoices timely to maintain financial accuracy.
- Picked orders for delivery, ensuring accuracy and efficiency.
- Prioritized and organized tasks to efficiently accomplish service goals.
Apprentice Mechanic
Wils Auto
Melton, Vic
2022.01 - 2023.01
- Maintained cleanliness of workshop to ensure safety and efficiency.
- Utilized machinery and power tools safely and proficiently for various tasks.
- Collaborated effectively with co-workers to achieve project goals.
- Ordered and installed parts for vehicles to meet customer needs.
- Provided exceptional customer service to enhance client satisfaction.
- Engaged with stakeholders to align on project requirements and expectations.
Parts Sales Associate
Repco
Melton, Vic
2021.01 - 2022.01
- Organized parts inventory to enhance operational efficiency.
- Delivered exceptional customer service to improve client satisfaction.
- Managed stock levels to ensure timely replenishment and minimize shortages.
- Performed general store maintenance to uphold cleanliness and safety standards.
- Assisted customers in identifying and selecting appropriate parts for their needs.
- Managed inventory levels and organized stock to ensure efficient product availability.
- Provided product knowledge and support to customers in a friendly manner.
- Coordinated with suppliers to order and receive parts promptly as needed.
- Researched availability of requested parts from suppliers when necessary.
Education
2nd year apprentice -
Wils Auto
01.2023
Year 10 -
Melton Secondary College
Victoria, Australia01.2009
Skills
- Full driver's license
- Parts ordering
- Inventory management
- Vehicle inspection
- Customer relationship management
- Logistics coordination
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Organization and time management
- Task prioritization
References
- Mehmet Islay, Owner, Independent Car Parts, (03) 9361 2004
- David Sizeland, Store Manager, Independent Car Parts, (03) 9361 2004
- Brett Williams, Owner, Wils Auto, 0411102462
Timeline
Parts Interpreter
Independent Car Parts
2023.01 - Current
Apprentice Mechanic
Wils Auto
2022.01 - 2023.01
Parts Sales Associate
Repco
2021.01 - 2022.01
2nd year apprentice -
Wils Auto
Year 10 -
Melton Secondary College