Cory Taylor

• Aimed to support positive and productive work culture
• Responded to and resolved customer questions and concerns
• Created daily job list for Colleagues to prioritise and complete then validated their work
• Educated customers on promotions to enhance sales.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

Maintained records related to sales, returns and inventory availability

• Assisted customers with prompt and polite support in-person and via telephone
• Completed store opening and closing procedures, including counting banking and managing security
• Completed stores End of month procedures, including filling relevant paperwork and send off required documents
• Conducted store interviews and handled new staff training and orientation
• Guided Colleagues through morning meetings and daily job list
• Completed and sent out weekly rosters in advance
• In charge of making sure team reaches stores Kpi and sales goals
• In control of making sure team properly executes store planograms and keeping store looking fresh
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet and exceed demands
• Analysed The stores weekly and yearly figures to properly maximise store profit.

• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Liaised with other pharmacies to eliminate issues related to product expiration.
• Entered and processed patients' prescriptions into internal system.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.