Costanza Benanzio
Sydney,NSW
Summary
Dynamic professional with a proven track record at Zimmermann and Gucci, adept in organization and problem-solving. Excelled in optimizing stock management and enhancing customer service, significantly contributing to seamless operations and increased brand loyalty. Skilled in inventory management and communication, demonstrating adaptability and teamwork in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Store Support
Gucci
10.2023 - Current
- Coordinated the successful opening of the new Bondi Junction store by overseeing logistics, stock placement, and ensuring a seamless operational setup.
- Accepted deliveries and efficiently organized stock in accordance with company procedures.
- Conduct weekly cycle counts to minimize stock loss and maintain accurate inventory records.
- Support other stores by promptly fulfilling stock requests for clients, ensuring optimal product availability.
- Maintain an organised back-of-house, implementing systems to streamline stock management, and facilitating efficient restocking processes.
Client Advisor
Zimmermann
07.2023 - 09.2023
- Deliver exceptional in-store experience, providing personalised service to clients and building strong relationships to ensure repeat business.
- Utilise expertise in visual merchandising to create appealing and enticing product displays, contributing to increase foot traffic and sales.
- Manage customer inquiries and support through ZenDesk, addressing concerns and providing prompt, accurate, and friendly assistance.
- Coordinate and supported launch nights for new product releases, contributing to successful events and increased brand awareness.
- Actively engage in client outreach and follow-up, leveraging strong communication skills to build customer loyalty and drive sales.
Omnichannel Stock Coordinator
Zimmermann
03.2022 - 06.2023
- Manage and fulfill online orders, ensuring accurate and timely delivery to customers through AP21.
- Coordinated with various departments to ensure seamless integration of online and in-store inventory systems.
- Implemented efficient stockroom organization techniques, optimizing space utilization and improving accessibility to products.
- Conducted regular stock inventory checks to maintain accurate stock levels and identify discrepancies.
- Developed and maintained effective loss prevention strategies, including conducting regular audits and implementing security measures to reduce shrinkage.
- Utilize inventory management software to track stock movements, monitor sales trends, and generate reports for management review.
Education
Bachelor of Arts - Fashion Business
Istituto Marangoni
London05.2020
Skills
- Organisation
- Attention to detail
- Problem solving
- Adaptability
- Teamwork
- Communication
Languages
English
Native or Bilingual
Italian
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
Store Support
Gucci
10.2023 - Current
Client Advisor
Zimmermann
07.2023 - 09.2023
Omnichannel Stock Coordinator
Zimmermann
03.2022 - 06.2023
Bachelor of Arts - Fashion Business
Istituto Marangoni
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