Courtenay Turner
Wollongong ,NSW
Summary
Empathetic professional currently studying Psychology, with a background in Early Intervention and Real estate. Excelling in critical thinking and problem resolution. Proven track record in managing tenant relationships as a Property Manager at Raine and Horne, enhancing customer service and optimizing property maintenance. Committed to fostering teamwork and delivering exceptional results in all environments.
Overview
13
13
years of professional experience
Work History
Early Intervention/Behaviour Support
NSW Government
Sydney, NSW
02.2021 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Property Manager
Raine And Horne Real Estate
Sydney, NSW
01.2012 - 02.2021
- Managed tenant relationships, ensuring prompt communication and resolution of issues.
- Coordinated property maintenance and repairs, optimizing service delivery timelines.
- Conducted regular property inspections to uphold quality standards and compliance.
- Developed marketing strategies to attract prospective tenants and reduce vacancy rates.
Education
Bachelor of Psychology - Psychology
Swinburne University of Technology
Online 11.2026
Skills
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Organization and time management
- Active listening
- Verbal communication
- Teamwork and collaboration
- Friendly, positive attitude
- Calm under pressure
- Problem resolution
- Decision-making
- Problem-solving
- Customer service
Timeline
Early Intervention/Behaviour Support
NSW Government
02.2021 - 11.2024
Property Manager
Raine And Horne Real Estate
01.2012 - 02.2021
Bachelor of Psychology - Psychology
Swinburne University of Technology