Courtney Barton

Led the coordination of national conferences and stakeholder events, contributing to a 35% increase in attendance rates and consistent positive feedback from sponsors and attendees. Successfully managed end-to-end logistics, budget tracking, and sponsor engagement, resulting in a 20% reduction in supplier costs through effective negotiation and planning.

• Coordinated event logistics, achieving registration targets and enhancing stakeholder engagement through effective communication
• Managed event operations, ensuring timely delivery and budget adherence
• Fostered strong partnerships with sponsors and vendors
• Designed registration pages and collateral to streamline processes and improve attendee experience
• Assisted with speaker management, online platform development, and judging processes

Supported disaster relief operations by processing over 1,000 hardship grant applications with a 98% accuracy rate. Recognised for improving turnaround time by 25% through streamlining internal workflows and liaising effectively with stakeholders across departments

• Assessed hardship assistance grant applications within tight deadlines
• Liaised with applicants and internal stakeholders to confirm information and ensure policy compliance
• Supported financial audits by maintaining accurate records
• Managed case applications and mailbox enquiries for flood-affected regions

Oversaw the delivery of high-end functions and corporate events, increasing repeat client bookings by 30% in under six months. Improved operational efficiency and reduced event-related issues by 40% through stronger staff training and pre-event planning protocols

• Directed event operations from planning through to delivery
• Managed supplier relationships and event logistics
• Ensured smooth coordination with marketing, sales, and kitchen teams
• Developed rosters and managed staffing to meet budget targets

Delivered premium dining and event experiences, achieving a 95% client satisfaction rating. Implemented structured pre- and post-event processes, improving service consistency and staff efficiency by 30%

• Oversaw all operational aspects of events, including AV, catering, and staff coordination
• Created detailed run sheets and conducted post-event evaluations
• Managed all client communications, quoting, and scheduling
• Led on-site event execution and post-event follow-up

Managed Brisbane's busiest outdoor event venue, handling up to 15 events per week and driving a 40% growth in event revenue over 18 months. Built strong client relationships and led a team of 20+ staff to deliver seamless operations under pressure

• Planned and executed multiple large-scale events simultaneously
• Managed staff, catering logistics, and venue setup/pack down
• Coordinated payment processes and handled client feedback
• Produced BEOs and liaised with key departments to ensure alignment