Courtney Bates
Canberra,Australia
Summary
Detail-oriented and organised professional with over 7 years' experience within the property and project management sector. Proven ability to establish and maintain excellent communication and relationships with key stakeholders. Committed to utilising and developing my skills to further assist Department requirements.
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
12
12
years of professional experience
Work History
A/g Assistant Director - Property and Projects
Department of Finance
Canberra, Australia
04.2022 - Current
- Directed the management of a diverse property portfolio comprising of Commonwealth Law Courts, Cottages, parcels of land, rifle ranges, equestrian centre.
- Streamlined financial operations by implementing improved auditing measures and new assessment techniques, result while maintaining quality assurance.
- Spearheaded project oversight for various net zero driven initiatives across multiple sites, coordinating efforts with contractors and stakeholders to deliver projects on time and under budget.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to new employees (internal and external) to supply knowledge of expectations of deliverables.
- Developed and maintained relationships with internal and external stakeholders.
- Collaborated with finance department to manage budget and forecast expenses.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Property Officer
Federal Court of Australia
Canberra, Australia
07.2019 - 04.2022
- Manage, coordinate, and exercise operational responsibility for property services including routine and emergency maintenance, minor project management, collected and maintain accurate records of rental, property operations, expenses and project payments
- Manage minor property projects (not limited to); minor construction, initial assessment to establish business requirements and scope of works, budget management, liaising with internal stakeholders and; obtain and negotiate contractor quotes; manage project deliverables and costings (contract management)
Facilities Manager
Evolve FM Pty Ltd
Canberra, Australia
01.2018 - 07.2019
- On-boarded and managed several Government Departments through WoAG Package 4 implementation with an overall portfolio of over 90 properties
- Duties included inspections of property grounds, building and equipment to identify maintenance concerns and directly timely repairs to ensure safety and health regulation compliance
- Involvement in recruitment process for facilities administrators and provided training and on-going support to allow and support career progression within the company
In Home Carer
KinCare
Deakin, Australia
12.2012 - 03.2018
- Services provided one-on-one individualised person-centred, relationship-based aged and disability care in the clients' home
Facilities Administrator
Jones Lang LaSalle
Canberra, Australia
08.2017 - 01.2018
- Established and maintained excellent customer relationships through timely response to all operational enquiries and going above and beyond to accommodate requests and continually sought methods for improving daily operations for over 50 properties
Officer Manager
Bates Communications
Queanbeyan, Australia
06.2016 - 07.2017
- Provided optimal assistance to the Director and handled a variety of tasks, including oversight of supplies, daily schedules, finances, expenses, and billing
Education
Women In Leadership
Liquid Learning
Canberra 12-2024
Asbestos Awareness
Alert Force
Canberra 09-2024
White Card Course
CIT
Canberra 09-2024
Building Services
Property Council Academy
Canberra 05-2024
Contract Law For Non-Lawyers
The Leadership Institute
Canberra 03-2023
Completed Year 11 -
01.2022
Basic Bookkeeping Short Course -
International Association of Online Training Standards
01.2017
Organisational Skills -
International Association of Online Training Standards
01.2017
Business Writing Short Course -
International Association of Online Training Standards
01.2017
Administrative Support Online Short Course -
International Association of Online Training Standards
01.2017
Certificate III Home and Community Services -
National College Australia
01.2015
Skills
- Communicational skills (managing upwards)
- Critical thinking and problem solving
- Adaptability
- Effective Time Management
- Dedicated team player
- Fast Learner
- Project management
- Financial administration
- Program coordination
- Contract management
- Operations management
Timeline
A/g Assistant Director - Property and Projects
Department of Finance
04.2022 - Current
Property Officer
Federal Court of Australia
07.2019 - 04.2022
Facilities Manager
Evolve FM Pty Ltd
01.2018 - 07.2019
Facilities Administrator
Jones Lang LaSalle
08.2017 - 01.2018
Officer Manager
Bates Communications
06.2016 - 07.2017
In Home Carer
KinCare
12.2012 - 03.2018
Women In Leadership
Liquid Learning
Asbestos Awareness
Alert Force
White Card Course
CIT
Building Services
Property Council Academy
Contract Law For Non-Lawyers
The Leadership Institute
Completed Year 11 -
Basic Bookkeeping Short Course -
International Association of Online Training Standards
Organisational Skills -
International Association of Online Training Standards
Business Writing Short Course -
International Association of Online Training Standards
Administrative Support Online Short Course -
International Association of Online Training Standards
Certificate III Home and Community Services -
National College Australia