Summary

Overview

Work History

Education

Skills

Education and Training

References

Timeline

Courtney Brandon

Rasmussen,Queensland

Summary

Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.

Overview

years of professional experience

Work History

Bakery Assistant

Selina

Katherine, Qld

02.2024 - 06.2025

Packaged finished products for sale in retail outlets or for delivery services.
Coordinated with bakery team to fulfill large orders and special event requests.
Demonstrated knowledge of proper food handling techniques when preparing ingredients.
Provided excellent customer service by addressing inquiries promptly and courteously.
Organized storage areas to ensure efficient use of space and easy access to items needed for production.

Sales Assistant

Craig lambert

Katherine, Qld

06.2024 - 09.2024

Watched for and recognized security risks and thefts to prevent or handle situations.
Recommended, selected and located merchandise based on customer desires.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Replenished merchandise on shelves as needed throughout the day.
Ensured compliance with company policies and procedures at all times.
Answered customer inquiries regarding product features, pricing, and availability.
Handled returns and exchanges according to company policies.
Provided excellent customer service to clients in person and over the phone.

Customer Service/Barista

Outback caravan/Coffee shop

Tennant Creek, QLD

06.2020 - 07.2020

Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Provided excellent customer service by responding to inquiries quickly and professionally.
Adhered to health department regulations concerning sanitation standards.

Assistant Manager in Training

United Fuel Station

Tennant Creek, N.T

02.2019 - 07.2020

Assisted in the recruitment, training and supervision of staff members.
Monitored customer service standards and provided feedback to employees.
Developed and implemented strategies to increase sales and profits.
Handled customer complaints professionally while resolving issues quickly and efficiently.
Coordinated promotional activities such as special offers, discounts. to increase store traffic.
Provided leadership support during periods of peak activity or high demand from customers.
Tracked cash handling procedures to ensure accuracy when making deposits or withdrawals.

Education

Certificate 3 Buisness Administration

Darwin University

Online Study

01.2020

CERT 3 Retail

Alffie

Nationally Recognised Online Training

08.2018

Barista And Hygiene Practices

Bsi Learning

Online

04.2017