Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Cornett

Kincumber

Summary

Qualified Mechanic with robust background in retail store management. Proven track record of streamlining store operations and enhancing customer satisfaction. Demonstrated proficiency in team leadership and inventory control.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mechanic

Sojo's Mechanical and Tyre Services
06.2022 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents and improved efficiancies.
  • Kept equipment, workshop and strorefront in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Calculated costs of materials and labor to prepare detailed repair estimates.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Contributed to revenue growth by upselling additional services when appropriate.
  • Facilitated knowledge sharing sessions on latest automotive technology trends among team.
  • Streamlined appointment scheduling process, making it easier for customers to obtain service.
  • Enhanced team morale and productivity by establishing positive work environment.
  • Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
  • Achieved significant cost savings by negotiating better terms with parts suppliers.
  • Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
  • Streamlined inventory management, reducing waste and ensuring availability of necessary parts.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Manage and resolve minor and complex customer queries and complaints to ensure customer satisfaction and client retention.
  • Supervisory duties including acting Managerial requirements during times of need.
  • Maintain booking system to ensure prompt delivery of service.

Manager

Jax Tyres
01.2011 - 06.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Reduced vehicle downtime for clients by streamlining maintenance schedules and ensuring timely repairs.
  • Improved customer satisfaction by maintaining clear communication throughout the repair process and providing detailed explanations of work performed.
  • Established performance metrics for staff members, consistently monitoring progress toward goals and providing constructive feedback when necessary.
  • Mentored junior mechanics, sharing industry knowledge, best practices, and specialized techniques to enhance their skills and capabilities.
  • Enhanced team productivity by implementing efficient workflow processes and providing ongoing training to technicians.
  • Led efforts in maintaining up-to-date knowledge of industry advancements through regular attendance at trade shows, seminars, and training sessions.
  • Optimized scheduling processes to accommodate urgent repairs without sacrificing attention to routine maintenance tasks or compromising turnaround times.
  • Developed strong relationships with parts suppliers, negotiating competitive pricing and securing expedited deliveries for critical components.
  • Conducted thorough quality control checks on completed repairs before returning vehicles back to customers.
  • Collaborated with sales representatives to provide technical support during client consultations, resulting in increased business opportunities.
  • Created a safety-focused work environment by enforcing strict adherence to safety regulations and conducting regular inspections of equipment and facilities.
  • Created a culture of continuous improvement within the mechanic team by encouraging open communication and receptiveness to feedback on performance and processes.
  • Managed inventory effectively to ensure availability of necessary parts while minimizing costs associated with excess stock.
  • Evaluated potential new hires by conducting interviews and assessing technical skills during hands-on trials.
  • Maintained cleanliness, safety and efficiency of garage.
  • Delegated jobs to subordinates and monitored quality of work.
  • Wrote work orders and updated accounts in workshop computer.
  • Requisitioned materials and supplies such as tools, equipment and replacement parts.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Surpassed monthly sales goals through innovative sales techniques.
  • Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

Education

High School Certificate -

Kincumber High School
Kincumber, NSW
12-2004

Skills

  • Troubleshooting skills
  • Customer relations and complaint management
  • Multitasking and organization
  • Store opening and closing
  • Friendly and positive attitude
  • Inventory management
  • Cash management
  • POS systems

Certification

  • Licensed Motor Mechanic

Timeline

Mechanic

Sojo's Mechanical and Tyre Services
06.2022 - Current

Manager

Jax Tyres
01.2011 - 06.2022

High School Certificate -

Kincumber High School

Similar Profiles

CREATE PROFILE
Daniel Cornett