COURTNEY CALIZO
MELBOURNE,VIC
Summary
Energetic student with a passion for International Relations and Criminology, eager to pivot into a management role. Known for my exceptional work ethic, quick learning, and effective communication, I bring a blend of enthusiasm and intelligence to the table. As a fast learner, I'm excited to absorb the intricacies of team management, not just for the current role but as a building block for my future career aspirations. Let's make work not just a task but a journey of growth and achievement. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Fred Jewellery LVMH
02.2024 - Current
- Make sure the store is presentable as we sell luxury jewelry
- Greets customers and makes them feel comfortable
- Interacts with customers, helping and responding to queries about products and purchases
- Locates merchandise for customers and places orders, where necessary
- Introduces promotions and new products to customers
- Operates cash register and handles cash payments and credit card processing
- Handles refunds, exchanges and returns
- Documents sales by updating customer records
- Stays up to date with sales trends for better service and achievement of sales
- Alerts the management of potential security issues
- Inventory Stock Daily, we manage range of high-end pieces which much be counted for
- Marketing through social media
Sales Associate
COS
11.2023 - 04.2024
- Groom clothing
- Deals with incoming stock and organizing sale items
- Does some work in merchandising
- Proficient in POS system
- Styling
- Helps customers in need
- Build Client relationships
Sales Assistant
Glasson's
11.2023 - 02.2024
- Grooming the clothes
- Helping customers with styling options
- Proficient in the POS system
- Making sure we meet budget with understanding KPI targets
Pharmacy Assistant/Night shift Supervisor
Chemist Warehouse
05.2022 - 04.2023
- In charge of 10-15 workers, assigning them with night shift tasks
- Acting manager when manager is gone during night-shift's dealt with customer complaints, refunds, returns etc
- Communicator between night-shift workers and manager
- In charge of stock take merchandising during night-shift
- Having some knowledge on over-the-counter meds
- Making sure costumers are leaving with the right medications via our systems
Sales Associate
Mirrou
11.2021 - 04.2023
- Customer sales, administrative tasks, bookkeeping, counting money at the end of the day, OIC
- In charge with stock take
- Needing to keep track of what's going in and what's going out
- Proficient in the POS system
Bobarista
Gongcha
05.2020 - 04.2021
- Made drinks
- Made sure toppings, sauces, and creams were made daily
- Processed payments
- Cleaning the Shop
- Take Orders
- Assisting customers
- Stock intake
Education
Bachelor of Arts - Criminology and International Relations
VICTORIA UNIVERSITY OF WELLINGTON
Wellington, New Zealand03.2025
Bachelor Of Laws - undefined
VICTORIA UNIVERSITY OF WELLINGTON
01.2023
undefined
NEWLANDS COLLEGE
01.2020
Skills
- Ability to work in a busy environment
- Good verbal and written skills
- Ability to work effectively without supervision
- Dealing customers in a polite and friendly manner
- Ability work effectively with other people
- Able to come problems solve when needed the most
- Can work well under pressure
- Team Player
- Experienced with using Microsoft Office (Word, Excel, OneNote, Outlook, PowerPoint)
- Experienced with Google software (Docs, Sheets, Drive etc)
- Familiar with Adobe designs (Photoshop, Lightroom, Illustrator)
- Payment Processing
- Product Sales
- Inventory Control
- Promotional support
- Upselling
- Cash Handling
- Guest Relations
References
- Nadya Kramanova, Manager, Fred Jewelry LVMH, +61431120011, n.kramanova@fred.fr
- Jack Edward Craig, Manager, COS Canberra Centre, +61487212748, jack.craig@cosstores.com
Timeline
Sales Associate
Fred Jewellery LVMH
02.2024 - Current
Sales Associate
COS
11.2023 - 04.2024
Sales Assistant
Glasson's
11.2023 - 02.2024
Pharmacy Assistant/Night shift Supervisor
Chemist Warehouse
05.2022 - 04.2023
Sales Associate
Mirrou
11.2021 - 04.2023
Bobarista
Gongcha
05.2020 - 04.2021
Bachelor of Arts - Criminology and International Relations
VICTORIA UNIVERSITY OF WELLINGTON
Bachelor Of Laws - undefined
VICTORIA UNIVERSITY OF WELLINGTON
undefined
NEWLANDS COLLEGE
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