Courtney Carrig

Barwon provides accommodation and services for maximum security mainstream prisoners including a 20-bed facility for high security prisoners and a 60-bed facility for maximum security protection prisoners.

• Work with all members of the prison to ensure the safety and security of prisoners, staff, and visitors.
• Effectively manage caseloads of prisoners.
• Conduct patrols, searches and security related activities ensuring compliance with relevant policies and procedures.
• Conducted searches for contraband items including drugs, weapons, and other prohibited materials.
• Provided support services such as meals, laundry, and mail delivery to inmates as needed.
• Maintain high quality documentation in relation to case files, prisoner assessments, and report preparation.
• Communicate with and give directions to prisoners in a respectful and motivational manner.
• Respond to prisoner complaints or requests and provide pro-active assistance and guidance to prisoners as required.
• Compliance with relevant legislation, policies, and procedures.
• Pro-actively build and maintain positive relationships with peers, managers, and stakeholders both within and external to the Department of Justice and Community Safety.
• Contribute to a safe and healthy working environment, consistent with Occupational Health and Safety policy, procedures, and legislation.
• Any reasonable additional tasks as required or requested by the Prison Supervisor.

Blackrole K9 specialises in providing the full continuum of canine services to military units, law enforcement agencies and other government departments worldwide.

• Managed the allocation of foster dogs to families within the foster program, that provided safe environments to raise our canines.
• Managed the care of newly born pups and assisted in providing necessary aftercare for the mother.
• Managed a kennel of up to 24 dogs including nutrition, health, and daily routine.
• Maintain a knowledge of and expertise in the management, deployment, and care of detector dogs.
• Identify reasons for the dog underperforming and take corrective action.
• Assisted in the breeding program of Belgian Malinois and Labrador Retrievers.
• Assisted with the suitability assessments of juvenile detection dogs.
• Maintained detailed records of canine health, performance and training progress.
• Organized kennel facilities according to departmental guidelines and regulations.
• Developed individualized exercise plans for each assigned canine based on age, breed, temperament.
• Provided transport to animals requiring appointments with veterinarians and foster homes.

Dogo Sapien salon provides a calm and gentle environment to mitigate stress and uses products that are sustainable and eco-friendly.

• Independently operating the salon daily including documentation, scheduling appointments, staff management while adhering to policies and procedures.
• Exceeded full styled grooming levels and completion rates.
• Scheduled appointments for clients using online software programs.
• Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
• Assisted in resolving any customer complaints or concerns efficiently and professionally.
• Managing workplace safety, hygiene, and cleanliness.
• Optimising strategies to ensure pets, staff, and client safety.
• Implementing selling practices to increase individual transaction value through the add on sales of pet products.
• Communicating any abnormalities of pets to their owners thus ensuring ongoing positive client relations.
• Educating owners on injuries/ medical problems presented in pets and providing accurate pathways for care.

Crackin Dog grooming is an award-winning salon that specialises in providing world class services to canines and operating under Australian Dog Grooming School. It is established and well regarded within the Melbourne area.

• Independently operating the salon daily including documentation, scheduling appointments, staff management while adhering to policies and procedures
• Scheduled employees and oversaw customer appointment calendar.
• Performed administrative tasks such as creating reports, tracking sales data, and reconciling financial transactions.
• Developed and implemented customer service standards for the grooming salon.
• Exceeded full styled grooming levels and completion rates
• Managing workplace safety, hygiene, and cleanliness
• Optimising strategies to ensure pet, staff, and client safety
• Implementing up selling practices to increased individual transaction value through the add on sales of pet products
• Communicating any abnormalities of pets to their owners thus ensuringongoing positive client relations
• Educating owners on injuries/ medical problems presented in pets and providing accurate pathways for care
• Supervising up to 15 dogs at any time within the salon

The theme park is a leading local tourist destination which contains various rides, attractions and wildlife exhibits ranging from water slides to roller coasters and exotic animals and provides special events, corporate conference facilities and education programs to children.

• Greeted and served customers in a professional and timely manner.
• Prepared alcoholic, non-alcoholic and other cafe beverages
• Organized special events for guests such as concerts, charity drives, promotional giveaways and holiday celebrations.
• Maintained a clean workspace to adhere to OHS work guidelines and improve service
• Stocked and maintained sufficient levels of beverage products behind the bar to assure a smooth service period.
• Recorded currency transactions on a computer, tendered proper change and itemised receipt.
• Participating in stock lists and assisting in putting away new stock
• Planed and prepared menu items according to specifications.
• Performed cooking duties and assisted in the preparation of ingredients to be stored for next day use.
• Followed all health regulations for proper food handling and hygiene in the preparation of food and in use of materials, utensils, and equipment.
• Serviced and maintained equipment, materials, and utensils.
• Ability to work in a fast-paced environment, exceptional organisational and multi-tasking skills, ability to handle money in a responsible and trustworthy manner.

Located in the Gippsland region, this restaurant is part of the Mercure complex, presenting as a family-friendly restaurant that offers everything from café breakfast to full bistro dining and wood-fried pizzas.

• Opened and closed business establishments, restocking for the following day. Close open tabs and accounts, balance cash drawer
• Greeted and served customers in a professional and timely manner.
• Advise on all menu items, assisting with choices and dietary needs.
• Take orders and deliver them to the table deftly and accurately.
• Communicated clearly with kitchen staff regarding order specifics.
• Trained new team members on restaurant policies and procedures.
• Provide swift and accurate clean up and table reset.
• Check the quality of the final servings and resolve any issues
• Deliver checks and accept payment
• Work with other staff as a team
• Work thoroughly to achieve outstanding service quality
• Prepared alcoholic, non-alcoholic and other cafe beverages
• Maintained a clean workspace to adhere to OHS work guidelines and Improve service
• Stocked and maintained sufficient levels of beverage products behind the bar to assure a smooth service period.
• Participating in stock lists and assisting in putting away new stock
• Planed and prepared menu items according to specifications.
• Followed all health regulations for proper food handling and hygiene in use of materials, utensils, and equipment.
• Ability to work in a fast-paced environment, exceptional organisational and multi-tasking skills, ability to handle money in a responsible and trustworthy manner.
• Take and confirm reservations over phone, email, and in person, avoiding reservation overlaps.
• Refer and report customer inquiries and complaints to appropriate departments, offer realistic solutions to customers.