Courtney Carter
Mayfield,NSW
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
5
5
years of professional experience
Work History
Waitress
Marcus Wright
04.2017 - 06.2022
- Used cash registers and credit card machines to cash out customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Increased sales significantly by upselling higher-end products to customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Callaghan College Jesmond Campus
Newcastle, NSW11.2022
Skills
- Sales Expertise
- Cash Handling
- Supply Restocking
- Dining Customer Service
- Accurate Money Handling
- Upselling Techniques
- Sales and Marketing
- Safety and Sanitation
- Complaint Resolution
- Cool Under Pressure
- Warm and Friendly
- Consistently keeps uplifting energy
- Get along with staff members along with customers
- Will complete any task that is asked
Timeline
Waitress
Marcus Wright
04.2017 - 06.2022
High School Diploma -
Callaghan College Jesmond Campus
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