Courtney Clotworthy
Inala,QLD
Summary
I am looking to secure a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. With years of customer service experience I am looking for new opportunities to expand my knowledge and make a positive impact while contributing to the team and all-round business success.
Overview
12
12
years of professional experience
Work History
Volunteer
Citipointe Church
01.2023 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Stocked merchandise, clearly labeling items, and arranging of goods.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Retail Sales Associate
Crazy Horse Clothing
04.2016 - 03.2018
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handling of cash, EFTPOS and reconciling end of day banking.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Opening and closing of store.
Administrative Assistant
Aboriginal Housing
06.2012 - 11.2015
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeting and directing clients, visitors and guests.
- General cleaning and maintenance of work office.
- Received and sorted incoming mail and packages.
- Coordinated and scheduled meetings and conference calls for senior staff.
Skills
- Attention to Detail
- Monetary Experience
- Recordkeeping Strengths
- Service Standard Compliance
- Productivity Standards
- Customer Service
- Conflict Resolution
- Computer and typing proficiency
References
Kimiora Muliaga - Citipointe Manager
PH: 0423 672 947
Micheal Mundine - CEO Aboriginal Housing Company
PH: 0488 153 338
Talei Amber - Character Reference
PH: 0434 595 349
Timeline
Volunteer
Citipointe Church
01.2023 - Current
Retail Sales Associate
Crazy Horse Clothing
04.2016 - 03.2018
Administrative Assistant
Aboriginal Housing
06.2012 - 11.2015
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