Courtney Douglass
Summary
Detail-oriented Bachelor of Biomedical Science student with hands-on laboratory experience. Skilled in biohazard safety protocols, sample integrity, and data management. Excels in fast-paced environments requiring focus and agility. Seeking a Pathology Specimen Reception Assistant position to support accurate patient diagnostics while completing final-year studies.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Event Staff Bartender & Customer Service
Palais Theatre
St Kilda
09.2024 - Current
- Maintained organised, sanitised, fully stocked bar environment to ensure seamless service during fast-paced, high-volume live events.
- Mixed basic cocktails and served beverages to patrons at events and shows.
- Maintained cleanliness and organisation of bar area during busy service hours.
- Executed high-accuracy Point of Sale (POS) transactions and tracked inventory to support timely service under strict time constraints.
- Assisted in training new bartenders on standard operating procedures and drink recipes.
Freelance Home Cleaner
Coburg North
Coburg North
02.2023 - 11.2025
- Coordinated residential cleaning and sanitisation schedules, fostering trust and autonomy with clients.
- Ensured compliance with workplace standards through meticulous attention to detail.
- Organized cleaning supplies and equipment for efficient workflow.
Section Waitress & Food Runner
Bodega Underground
Melbourne CBD
06.2023 - 10.2024
- Managed busy restaurant sections, following proper sequence of service to optimize table turnaround times.
- Entered customer orders into POS system for accurate processing and delivered food and drinks to correct tables.
- Coordinated floor seating and discussed menu while overseeing allergen management to ensure guest safety.
Waitress/Food Runner
Little Tim Tam Restaurant
Prahran
04.2022 - 09.2022
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Took and processed orders for food and drinks, ensuring timely delivery to guests.
Bartender
New Wind Restaurant
Windsor
10.2021 - 01.2022
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
COVID Sanitise Cleaner
CityWide Service Solutions
Glen Eira, VIC
05.2020 - 06.2020
- Executed bio-sanitation and deep disinfection protocols in public spaces, ensuring compliance with workplace hazard guidelines and public safety OH&S procedures.
- Disinfected high-touch surfaces to uphold health and safety standards in community environments.
Food Service Team Member
McDonald's
Abbotsford
11.2017 - 03.2018
- Prepared and assembled food items according to quality standards.
- Operated kitchen equipment safely and efficiently during shifts.
Education
Bachelor of Biomedical Science -
Victoria University
Saint Albans, VIC12-2027
Certificate IV in Tertiary Preparation - Science
RMIT University
Melbourne, VIC05-2020
Certificate III in Allied Health Assistance -
Kangan Institute
Richmond, VIC10-2018
Skills
- Fast-Paced Workflow Management & High-Volume Efficiency
- Quality Control & Compliance
- Clear Communication & Teamwork
- Sample Processing & Handling
- Data Integrity & Barcoding
Skills
Sample Processing & Handling, Data Integrity & Barcoding, Quality Control & Compliance, Fast-Paced Workflow Management & High-Volume Efficiency, Clear Communication & Teamwork, High-Volume Operations, Active & Attentive Performance, Communication & Teamwork
Certification
- First Aid & CPR Foundations
- Victorian Drivers Learners Permit
- Working with Children Check (WWCC) - Volunteer (Renewal needed)
- Victorian Police Check - (Available upon request)
- Responsible Service of Alcohol (RSA) & Barista Basics Certificate
Availability
Casual / Part-Time Work (1 to 2 shifts per week to start), Available weeknights, weekends, and public holidays. Flexible around monthly university timetables. Saturday/Sunday preferred. Weekday availability varies on University timetable.
Volunteer Experience
- Volunteer, St John Ambulance, Melbourne Metro Region, VIC, 2018, Completed volunteer training and service, developing practical skills in clinical emergency response, patient care, and first aid protocols.
- Patrol Leader, 1st Fitzroy Scouts, VIC, 2013 - 2016, Organized and led peer groups, managed team dynamics, and ensured safety compliance during outdoor activities.
- Event Volunteer, Operation Stitches Children's Charity, VIC, 2010 - 2016, Assisted with community activity logistics, crowd coordination, and basic administrative support.
Timeline
Event Staff Bartender & Customer Service
Palais Theatre
09.2024 - Current
Section Waitress & Food Runner
Bodega Underground
06.2023 - 10.2024
Freelance Home Cleaner
Coburg North
02.2023 - 11.2025
Waitress/Food Runner
Little Tim Tam Restaurant
04.2022 - 09.2022
Bartender
New Wind Restaurant
10.2021 - 01.2022
COVID Sanitise Cleaner
CityWide Service Solutions
05.2020 - 06.2020
Food Service Team Member
McDonald's
11.2017 - 03.2018
Bachelor of Biomedical Science -
Victoria University
Certificate IV in Tertiary Preparation - Science
RMIT University
Certificate III in Allied Health Assistance -
Kangan Institute