Courtney Edwards
Beckenham
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2024
2024
years of professional experience
Work History
McDonalds
Fresh On Peel
Uptown Coffee Lounge
Designer Nail Studio
Indian Resturant
Happy Kebabs
Hair S.G
Customer Service/Receptionist/Sales/Driver
Ford and Doonan
02.2021 - 10.2023
- Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
- Maintained a clean and welcoming reception area to create a positive first impression for visitors.
- Organized company documents and maintained accurate filing systems for easy retrieval when needed.
- Reduced call wait times by efficiently managing phone lines and directing calls to appropriate departments.
2IC Manager
Red Dot
02.2015 - 02.2017
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
Education
High School -
Seven Oaks Senior College
01.2015
High School -
Pinjarra Senior High College
01.2014
High School -
Sowilo College
01.2013
High School -
Cecil Andrews High School
01.2012
Skills
- Excellent communication skills
- Ability to work cooperatively
- Ability to work independently
- Efficient time management
- Organizational skills
- Ability to work with Microsoft Word
- Ability to work with Excel
- Teamwork
- Friendly, positive attitude
- Customer service
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
Personal Information
Date of Birth: 01/07/96
Hobbies and Interests
- Dancing
- Sports
Subjects
- Dance
- Politics & Law
- Photography
- English
- Science
- Cooking
- Mathematics
Timeline
Customer Service/Receptionist/Sales/Driver
Ford and Doonan
02.2021 - 10.2023
2IC Manager
Red Dot
02.2015 - 02.2017
High School -
Seven Oaks Senior College
High School -
Pinjarra Senior High College
High School -
Sowilo College
High School -
Cecil Andrews High School
McDonalds
Fresh On Peel
Uptown Coffee Lounge
Designer Nail Studio
Indian Resturant
Happy Kebabs
Hair S.G
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