Summary
Work History
Skills
Timeline
Hi, I’m

Courtney Emes

Gold Coast,Australia
Courtney Emes

Summary

Customer service professional with 10 years of experience in providing exceptional service, fostering positive customer relationships, and driving sales. Known for friendliness, responsiveness, and reliability in handling customer inquiries and resolving issues. Seeking a position to optimizing customer service operations, and achieving organizational objectives And Sales. Also i would bring a bubbly/kind personality to any team an always try to build strong rapports with my customers an always willing an excited to learn new skills an broaden my knowledge.

Work History

Bentleys Camera House

Manager

Job overview

  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment
  • Assisted staff with resolving complex customer issues and implementing targeted solutions
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Open & Closed the business an settled til for the days takings
  • Trained new team members in cash register operation, stock procedures and customer services And sales skills
  • Informed customers of various tailored technology solutions to satisfy needs and demands
  • Always went above a beyond in my customer service to make sure customers were happy an attended to
  • Meeting Sales Targets for the week/month
  • Attended training programs to help with product knowledge regularly
  • Printing 35mm film/slides
  • Photo restoration an manipulation
  • Dedicated a n reliable
  • Presentable
  • Hardworking an bubbly

Sony

Sales Representative

Job overview

  • Placed orders and answered customer questions in- person, through email and over phone to maximize customer service
  • Followed-up with clients after installations to assess quality service and customer satisfaction
  • Demonstrated product features to align with customer needs
  • Answered customer questions, shared product knowledge and researched pricing and availability
  • Helped customers find specific products, answered questions and offered product advice
  • Maintained cleanliness a n d presentation of stock room and production floor
  • Meeting Sales Targets for the week/month
  • Attended training programs to help with product Knowledge regularly

Edward's Camera Centre

Customer Service & Film/Photography Duties

Job overview

  • Reliable an hardworking
  • Excellent customer service skills
  • Meeting Sales Targets for the week/month
  • Attended training programs to help with product knowledge regularly
  • Open an closing duties
  • Printing 35mm film/slide
  • Keeping store clean an well maintained
  • Provide a high quality of customer service an have a bubbly personality

Skills

Impeccable customer service

Very friendly & outgoing

Adapts easily

Fit & Healthy

Reliable & Hardworking

Works well individually & Team Member

Timeline

Manager
Bentleys Camera House
Sales Representative
Sony
Customer Service & Film/Photography Duties
Edward's Camera Centre
Courtney Emes