Courtney Fairweather
Doncaster East,VIC
Summary
To continue to build upon my skills within the workplace and be part of a team in a collaborative environment where my current skills and initiative will be utilised to achieve positive outcomes for consumers and the organisation.
Overview
3
3
years of professional experience
Work History
Waitressing
Heide Cafe
01.2021 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
Waitress
Uni Curry Cafe
01.2019 - 08.2020
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed order accuracy and timely delivery to optimize dining experience.
- Handled cash transactions accurately, ensuring proper reconciliation at shift end.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Developed rapport with regular customers, fostering a welcoming atmosphere in the establishment.
- Assisted in training new employees on menu offerings and service protocols.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Server
Mcdonalds
01.2019 - 12.2019
- Provided exceptional customer service by effectively addressing guest inquiries and concerns.
- Collaborated with team members to ensure timely food and beverage delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on menu items and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Diploma - Nursing
Box Hill Institute of TAFE
Melbourne, VIC12-2026
Diploma Of Nursing - Diploma
Warragul TAFE Gippsland
Warragul, VIC10-2025
Certificate III - Hairdressing
Box Hill Institute of TAFE
Melbourne, VIC11-2016
High School Diploma -
Yarra Valley Grammer
RIngwood12-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Decision-making
- Verbal communication
- Organization and time management
- Computer skills
- Attention to detail
- Time management
- Problem resolution
- Patient care
- Compassionate care
- Team collaboration
Timeline
Waitressing
Heide Cafe
01.2021 - 12.2021
Waitress
Uni Curry Cafe
01.2019 - 08.2020
Server
Mcdonalds
01.2019 - 12.2019
Diploma - Nursing
Box Hill Institute of TAFE
Diploma Of Nursing - Diploma
Warragul TAFE Gippsland
Certificate III - Hairdressing
Box Hill Institute of TAFE
High School Diploma -
Yarra Valley Grammer