Courtney Gow

I am a hardworking, self-motivated individual who takes initiative and thrives in both team environments and working independently when needed. I am always eager to learn from others, but also ready to offer help whenever possible.

Over the years, I’ve gained a wide range of skills working in retail and hospitality, which have helped me grow both personally and professionally. I am also a sociable person with a friendly and approachable nature, which allows easily build good customer relations.

In my previous roles, I managed a team of 30 across two venues, overseeing daily operations and ensuring top customer service. I handled staff training, supported deputy with legal compliance, venue maintenance, cash management, expenses and banking. I also created staff rotas and was the staff welfare manager.

I used sales and promotional strategies to hit targets and tracked trends for improvement. I’ve managed multiple social media accounts for these companies and currently managing a UK brand while here in Australia. I created social marketing materials through Adobe and Canvas which have boosted brands online presence. With graphic design experience, I created consistent, engaging visuals. I also built partnerships with brand representatives (RedBull, Smirnoff, AU Vodka, Jäegermeister and more) and event promoters to get more exposer for the company. While also making sure the website is up to date and keeping up with current trends to keep relevant to our audience.