Courtney Grant
Liverpool,NSW
Summary
Organized and detail-oriented Administrative Assistant with Willoughby Glass for 4 years of experience supporting teams through scheduling, document management, invoicing, quoting, and customer service. Strong computer skills, including Microsoft Office, Google Workspace, and invoicing platforms such as excel, Xero and Tradify. Reliable, self-motivated, and equipped with a quiet, fully remote-ready home office. Proven ability to manage time independently and maintain a professional and efficient workflow.
Overview
3
3
years of professional experience
Work History
Administrator
Willoughby Glass
06.2022 - Current
- Use tools like Google Workspace, Zoom, Excel, Word, Tradify and task management platforms independently with confidence.
- Contributed to a positive and friendly work environment by getting along well with co-worker's and getting to know them on a deeper level.
- Increased customer satisfaction by answering questions quickly and solving problems fast
- Boosted productivity by prioritizing tasks, managing schedules for co-workers and clients, lastly coming together with co-worker's to arrange events.
- Made the office run more smoothly by organizing files so they were easy to find through google drive.
- Remained clear communication via email, zoom, text and through phone calls with clients and co-worker's.
- Work independently to manage daily tasks and meet deadlines without supervision.
- Followed up with clients on their quotes and invoices/unpaid invoices.
Education
No Degree -
Miller Technology High School
Liverpool, NSWSkills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Scheduling
- Supplies ordering
- Flexible schedule
- Multiple priorities management
- Network administration
- 55 wpm typing speed
- Verbal and written communication
- Inventory control
- Quoting
- Invoicing
Languages
English
Professional Working
Timeline
Administrator
Willoughby Glass
06.2022 - Current
No Degree -
Miller Technology High School
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