Courtney Jackson
Cremorne,VIC
Summary
Dynamic professional with experience as a Mystery Shopper at Ipsos ASI and customer service provider for Target. Excelling in compliance surveys for the Department of Transport and customer service. Proven ability in problem-solving and attention to detail, ensuring high customer satisfaction and effective teamwork. Recognized for reliability and strong verbal communication skills, contributing to enhanced service standards for Ipsos and Target.
Overview
1
1
year of professional experience
Work History
Mystery Shopper
Ipsos ASI
12.2024 - Current
Preform compliance surveys for Department of Transport on the tram fleets throughout inner Melbourne.
Education
Ringwood Secondary College
Ringwood, VICSkills
- Customer service standards
- Organization
- Memory retention
- Troubleshooting
- Guest issue resolution
- Verbal communication
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Customer satisfaction
Timeline
Mystery Shopper
Ipsos ASI
12.2024 - Current
Ringwood Secondary College
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