COURTNEY JOHNSTON
Logan Village
Summary
Experienced hospitality professional with a talent for problem-solving and a proactive approach. Known for adaptability, creativity, and results-oriented mindset. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Cook
Monte Ale House
04.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Collaborated with management team to develop new menu items.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Bartender/ Allrounder
Monte Ale House
03.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Barista / Waitress / Assistant Manager
Bacaro
01.2018 - 04.2022
- Whilst employed by Bacaro I was the main barista and café/ restaurant all-rounder. I worked day shifts serving coffees, drinks and pastries as well as serving lunch from the Al la carte menu, offering guests table service. Money handling, dishes, general cleaning, stock inventory are some examples of other tasks performed
- Special events for the Tweed Shire Council were hosted by the café as well as other events such as Poets out loud, I was always heavily involved helping run these events.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Service Station Attendant
Coles Express
12.2018 - 09.2019
- At Coles Express service station my role included duties such as:
- Customer Service
- Cleaning the store, outside the store, petrol pumps
- Stock rotation, front facing, unpacking pallets
- Cash handling
- Sales of fuel
Assistant Store Manager
Tyalgum general store
03.2017 - 12.2018
- In my time at Tyalgum general store I worked my way up in my position from casual shop assistant to full time assistant store manager.
- Ordering, restocking, stocktake etc working with a store budget
- Staff rosters, staff management
- Pick up and drop off orders and deliveries
- Barista work and food handling in the store’s café
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Kitchen Hand
Midginbil Hill
03.2016 - 01.2018
- Cleaning, organising and preparation of dining, service & kitchen areas
- Laundry duties
- Food preparation and service
- Canapes, wedding food service
Food & Beverage Assistant
Donut King
12.2016 - 03.2017
- Followed safety and sanitation policies when food handling
- Customer service, Money handling
- Cleaning & maintaining the cleanliness of the store
- Food preparation including the morning donut bake
- Espresso machine use, Barista training
Shop Assistant / Delicatessen
Foodworks – Murwillumbah
10.2014 - 03.2017
- Customer service both on front register using POS system and in the Deli
- Deli duties such as: preparing, slicing & serving cold meats, cooking & serving hot BBQ chickens
- Handling sharp knives and hot utensils
- Cleaning duties such as cleaning and sanitising all equipment used, sweeping & mopping, cleaning commercial oven & hot food display.
- Store duties included, greeting customers, serving on the front counter, stock replenishment, date checking, general cleaning
Education
Certificate 3 - employment & training
Murwillumbah TAFE
01.2013
Year 10 - undefined
Tweed Valley Adventist College
01.2012
SITSS00069 Food Safety Supervision Skill Set - Hospitality
Food Safety First
02-2025
Skills
- Team Worker
- Detail Orientated
- Cash Handling
- Barista
- Great Work Ethic
- High Energy
- Food handling
- Cleaning and organization
- Cooking
- Grilling
- Customer service
Timeline
Cook
Monte Ale House
04.2022 - Current
Bartender/ Allrounder
Monte Ale House
03.2021 - Current
Service Station Attendant
Coles Express
12.2018 - 09.2019
Barista / Waitress / Assistant Manager
Bacaro
01.2018 - 04.2022
Assistant Store Manager
Tyalgum general store
03.2017 - 12.2018
Food & Beverage Assistant
Donut King
12.2016 - 03.2017
Kitchen Hand
Midginbil Hill
03.2016 - 01.2018
Shop Assistant / Delicatessen
Foodworks – Murwillumbah
10.2014 - 03.2017
Year 10 - undefined
Tweed Valley Adventist College
Certificate 3 - employment & training
Murwillumbah TAFE
SITSS00069 Food Safety Supervision Skill Set - Hospitality
Food Safety First
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