Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier
Courtney Kazzi

Courtney Kazzi

South Wentworthville,New South Wales

Summary

Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

11
11
years of professional experience

Work History

Cashier

Alexandria Supermarket
Alexandria, NSW
04.2009 - 08.2011
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register to record transactions accurately and efficiently.

Mcdonald's Manager

McDonald's Restaurant
Chullora, NSW
02.2002 - 08.2010
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed over 40 Customer per day.
  • Increased Sales with my Customer service 10%

Education

High School Diploma -

Canterburry Girls High School
Canterburry NSW
12.1999

Skills

  • Merchandise Packaging
  • Shipment Procedures
  • Feedback Acceptance
  • Work Task Prioritization
  • Cash Register Operation
  • Cash Register Transactions
  • Drawer Balancing
  • Retail Front-End Operations
  • Cashier Audits & Reports
  • Customer Service Excellence
  • Complaint Resolution
  • Store Opening & Closing Procedures
  • Stocking & Merchandising
  • Loss Mitigation
  • Shrink Reduction
  • POS Systems
  • Inventory Management

Languages

Arabic
Native or Bilingual

Timeline

Cashier

Alexandria Supermarket
04.2009 - 08.2011

Mcdonald's Manager

McDonald's Restaurant
02.2002 - 08.2010

High School Diploma -

Canterburry Girls High School

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Courtney Kazzi