Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Kells

Alice Springs,NT

Summary

Goal-oriented caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Energetic committed to encouraging intellectual, social and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting children with toileting and meal needs. Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress. Enthusiastic with experience assisting teachers and providing instruction to students. Monitors student progress and provides guidance and support to teachers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company go Compassionate mentor willing to take on any challenge and offering several years of related work experience. Outgoing and kind team player excited to work with people. Skilled in promoting the development of skills and helping each person develop to maximum poten

Overview

8
8
years of professional experience
1
1
Certification

Work History

Local Jobs Program Support Officer

chamber of commerce workforce australia
Alice Springs, NT
03.2024 - Current
  • Organized client meetings to provide project updates.
  • Analyzed key performance indicators to identify effective strategies.

Receptionist

Neata Glass
Alice Springs, NT
03.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Bakery Assistant

NT Bakery
Alice Springs, NT
09.2022 - 11.2022
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Operated commercial kitchen equipment and tools.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Washed dishes and sanitized prep area at end of each shift.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Approved products before sale to maintain highest level of quality control.
  • Assisted up to Number customers per day with helpful attitude and positive approach.

Pre School Assistant

NT Government
Alice Springs, NT
09.2016 - 12.2017
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Prepared reports and maintained administrative records.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Engaged and entertained children through recreational and educational activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Planned and prepared bibliographies, charts and graphs.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Collaborated with instructors to develop engaging lesson plans.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Took part in professional development workshops to boost skills.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Encouraged children to interact with each other and participate in group activities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Created weekly newsletter to keep families informed about school activities.
  • Taught children with creative approaches, methods, and techniques.
  • Organized snack time and nap hours.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Helped teacher prepare instructional material and displays.
  • Developed and implemented strategies to improve student engagement.

Education

Certificate IV - Language And Literacy

The Bill Regional Skills Centre
09.2017

Year 11 -

Alice Outcomes
2005

Year 10 -

Anzac Hill High
2004

Balmara
Online

Skills

  • Customer Needs Assessments
  • Station Preparation
  • Customer Transactions
  • Ordering Procedures
  • Billing and Payment Processing
  • Proper Storage Procedures
  • Accurate Order Fulfillment
  • Guest Satisfaction
  • Attentive Service
  • Menu Memorization
  • Timely Food Delivery
  • Food Preparation and Safety
  • Cash Register Operation
  • Health Code Requirements
  • Cash Handling
  • Health Department Regulations
  • Production Standards
  • Temperature Monitoring
  • Bakery Equipment Operation
  • Cleaning and Sanitizing
  • Food Handling Safety
  • Sales Promotion
  • Stock Rotation
  • Menu Item Expertise
  • Material Inventory
  • Bakery Display Preparation
  • Surface Cleaning
  • Special Requests
  • Stocking and Shelving
  • Customer Service
  • Food Safety
  • Pastry Displays
  • Purchase Packaging
  • Commercial Food Production
  • Merchandising and Display
  • Positive Customer Engagement
  • Prepare Orders
  • Meeting facilitation
  • Project Planning
  • Relationship Building
  • Effective Communication
  • Team Collaboration
  • Professionalism
  • Problem-solving abilities
  • Reliability
  • Task Prioritization
  • Experience in leadership
  • Multitasking
  • Team building

Certification

Cert IV in early language and literacy

Timeline

Local Jobs Program Support Officer

chamber of commerce workforce australia
03.2024 - Current

Receptionist

Neata Glass
03.2023 - Current

Bakery Assistant

NT Bakery
09.2022 - 11.2022

Pre School Assistant

NT Government
09.2016 - 12.2017

Certificate IV - Language And Literacy

The Bill Regional Skills Centre

Year 11 -

Alice Outcomes

Year 10 -

Anzac Hill High

Balmara
Courtney Kells