- Regional Express (REX) Airlines - Flight Attendant: March 2023 - Current
- Edge Models - Sydney, Model/Host - Promotional, Commercial, Presenting: 2018 - Current.
- Meet & Greet Host for VIP's for Luxury brands, Event management companies & Charity organisation's including YSL, Armani, Soldier On, Tour de Cure, PIM Group.
- Presenting on stage - Master of Ceremonies
- Provide product & service demonstrations for a variety of commercial products & brands
- Attend to guest requirements re food & beverage requests during hospitality functions & charity balls
- Promoting commercial products modelling for advertising campaigns & runway shows, including jewellery, bridal, swimwear, lifestyle & E-commerce.
- Customer service - technology/software literate & money exchange for raffles & auctions.
Courtney Lapka
Sydney,NSW
Summary
Motivated and committed to providing high-quality customer service in a professional, diplomatic, dependable and friendly manner. Excellent interpersonal and relationship-building skills, successful at multi-tasking, and the ability to adapt with accuracy and a positive attitude. Detail-oriented team player, focused on safety and customer care.
Work History
Education
Bachelor of Nutrition -
Torrens University Australia
Sydney, NSW12.2022
Diploma of Health Sciences -
Torrens University Australia
Sydney, NSW12.2020
Higher School Certificate (HSC) -
The McDonald College
North Strathfield, NSW11.2019
Skills
- Guest experiences - attending to clients/guests needs without prompting
- Active listening - instructions heard and requests actioned where possible
- Social perceptiveness - appropriate interaction, welcoming and friendly
- Immaculate presentation - maintain appearance, adhering to company expectations & standards
- Public relations - clear and concise communication
- Confidentiality - integral in both personal and business relationships
- Event scheduling - focus on time management and coordination of activities
- Promotional presentations - service and product demonstration and distribution
- Proficient in Microsoft Suite (Word, PowerPoint, Excel and Outlook)
Qualifications
- Bachelor of Nutrition; Diploma of Health
- CASA recognised Flight Attendant training on the SAAB 340 Corporate Jet at the Australian Airline Pilot Academy (AAPA), for REX Airlines
- Current Aircraft Emergency Procedures Training, including but not limited too; Land evacuation, Wet drill & Ditching, Rapid de-pressurisation, Universal Precautionary Kit; (CASA requirement), Decompression/Airsickness Management, Fire-fighting emergency drill
- Certificate 3 in Aviation
- Current B1/B2 Working Visa
- Private Yacht Hosting experience on Ghost II, One O One, Oneworld, Seven Star & All Occasion Cruises
- Hosting & FOH for HNW activations such as Armani, YSL, Soldier-On, Ladbrokes, Tour de Cure & PIM Group
- Current Provide First Aid & CPR Certificates
- Current Responsible Service of Alcohol (RSA)
- Current Working with Children Check (WWC)
- Valid National Police Check (NPC)
- Australian citizen with Current Australian Passport, valid to 2030.
- E-commerce & commercial experience as an Agency model.
Referees
- Gary Holmes - Edge Models (Owner/Manager/Director)
Email: Garyholmes1@live.com.au
MOB: 0408 492 372
- Malcolm Katon - Hancock & Associates (Senior Partner - Accounting Firm);
- Owner of Firefly Photos Australia
MOB: 0409 710 759
Email: malcolm@hancockassoc.com.au or malcolm@fireflyphotos.com.au
- Dr. Oksana Vronska - Manager, Transnational Education University of Technology, Sydney
MOB: 0431712787
Email: Oksana.Vronska13@gmail.com
Timeline
Bachelor of Nutrition -
Torrens University Australia
Diploma of Health Sciences -
Torrens University Australia
Higher School Certificate (HSC) -
The McDonald College
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