Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney March

Work Health & Safety
Warriewood

Summary

Dedicated HSE Administrator and Advisor with a strong foundation in risk management, incident response, and workplace safety. Prior to transitioning into the Health and Safety field, I served as a NSW Police Officer, where I developed a solid skill set in compliance, investigation and leadership under pressure. Drawing on my law enforcement experience, I bring a unique perspective to health and safety, with a focus on proactive risk mitigation, clear communication and commitment to upholding high standards of safety and wellbeing in the workplace.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

HSE Administrator/Coordinator

Thales Group
07.2024 - Current
  • Active engagement with business leaders and workers to eliminate or reduce safety hazards and risks throughout the maintenance period.
  • Reporting all incidents and hazards to the respective line leaders, Thales HSE Manager, ship staff, and recording the information in internal and external management systems.
  • Prepare and present weekly formal progress reports and outcomes to key stakeholders, thus contributing to the identification of trends and major safety concerns that will help drive business improvements.
  • Coordinate with key stakeholders' input to identify, communicate, measure, and report the successful collation of risk management programs through the provision of strategic and operational support.
  • Advising business leaders on measures ensuring compliance with WHS legislative obligations to mitigate and reduce workplace injury and illness, and to support the development of a robust, preventative organizational safety culture.
  • Supporting the HSE Manager for the ongoing certification of ISO 45001 and 14001.
  • Monitoring and reporting on WHS performance, and the effectiveness of risk controls in AFP workplaces, in consultation with duty holders.
  • Coordinating with the key stakeholders, ensuring that work teams are supported for the implementation and monitoring of critical control standards.
  • Review of Safe Work Method Statements from contractors and self-performing teams for all high-risk work activities and critical risk categories.
  • Coordinate daily toolbox talks with contractors and ship staff.
  • Encourage deconfliction meetings with contractors to ensure that safe work practices are being implemented, lessons are learned and shared, and to foster open discussions and dialogue between stakeholders.
  • Distribute the Daily Operations Brief, safety alerts, and critical information to wider business stakeholders.

Police Officer

NSW Police Force
10.2019 - 09.2023
  • Protection of life and property through enforcement of laws and regulations.
  • Proactively patrol key areas for purpose of crime prevention.
  • Communicating with members of public to build rapport and promote community engagement.
  • Answered emergency calls for help from members of public and business owners.
  • Secure crime scenes, gather evidence, and obtain witnesses statements.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Apprehended offenders and conducted interviews and interrogations.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Conducted searches of individuals, vehicles and premises.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.

Store Leader

Lorna Jane Active Wear
09.2023 - 07.2024
  • Managed and mentored the recruitment and onboarding of new staff members.
  • Managed and motivated employees to be productive and engaged in work.
  • Manage rostering schedules and timesheets, adhering to wage control percentages
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Worked closely with district managers and leaders on strategic planning initiatives and implemented action plans.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Streamlined inventory management with accurate record-keeping and timely ordering of products.
  • Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.

Case Manager

Employers Mutual
02.2016 - 10.2019
  • Managed return to work of over 100 cases within portfolio's of injury management and mental health
  • Partnered with General Practitioners, Physiotherapists, Exercise Physiologists, Surgeons and Injury management advisors to develop and implement individualised care plans.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.

Education

Certificate IV - Work Health And Safety

Upskilled
04.2001 -

Associate Degree in Policing Practice -

Charles Sturt University
Goulburn, NSW
10.2019 - 04.2020

Certificate III in Business -

The Australian College of Commerce & Management
Sydney, NSW
01.2015 - 10.2015

Higher School Certificate -

Nagle College
Sydney, NSW
02.2008 - 11.2014

Skills

Communication

Attention to detail

Time management

Policies & procedure

Documentation & reporting

Team management

Emotional intelligence

Certification

Field Training & Assessment Officer

Timeline

HSE Administrator/Coordinator

Thales Group
07.2024 - Current

Store Leader

Lorna Jane Active Wear
09.2023 - 07.2024

Operations Support Group Operative

06-2022

Field Training & Assessment Officer

03-2022

Silver Response Course

02-2021

Police Officer

NSW Police Force
10.2019 - 09.2023

Associate Degree in Policing Practice -

Charles Sturt University
10.2019 - 04.2020

Case Manager

Employers Mutual
02.2016 - 10.2019

Certificate III in Business -

The Australian College of Commerce & Management
01.2015 - 10.2015

Higher School Certificate -

Nagle College
02.2008 - 11.2014

Certificate IV - Work Health And Safety

Upskilled
04.2001 -
Courtney MarchWork Health & Safety