Courtney McKee
Upper Brookfield,QLD
Summary
Motivated and results-driven building manager with years of experience in various positions, ready to apply a diverse skill set to a new challenge.
Facilities management professional with a strong track record in ensuring efficient operations and safety compliance. Skilled in project management, budgeting, and vendor relations. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organisational goals.
Overview
34
34
years of professional experience
Work History
Facilities Manager
Navaska FM
06.2023 - Current
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Site Management at Skytower, Brisbane and Ozcare, Newstead
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
Building Manager | Team Leader
AUMR Property Group
06.2019 - 06.2023
- Management of up to five residential buildings simultaneously
- Liaising with committees and preparing Building Management reports
- Working with various stakeholders with BMG and CTS schemes
- Organising and checking for complacency within buildings
- Organising maintenance and larger repair projects
- Overseeing three staff directly under my control and supervising contractors employed by Body Corporate and myself
Department Head Property Management
Ray White Paddington
01.2019 - 05.2019
- Effectively manage up to 8 staff members over two different positions
- Reviewing and implementing changes to policies and procedures
- Training new and established staff members
- Managing complaints
- Maintaining the rent roll of 1000 + properties
- QCAT attendance and coaching
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
Body Corporate Manager
Australian Body Corporate
07.2018 - 12.2018
- Manage up to 76 Body Corporates
- Attend Committee Meetings, prepare minutes and distribute
- Liaise with Committee Members
- Working with 150 Lots Accommodation Module
- Building Format Plan, Standard Format Plan and Commercial Format Plan
- Work within the Body Corporate and Communities Management ACT 1997
- Established a positive reputation within the community through transparent communication and prompt resolution of issues.
Team Leader
Jeff Jones Real Estate
09.2016 - 07.2018
- Effectively manage up to 15 staff members over three different positions
- Reviewing and implementing changes to policies and procedures
- Recruitment and training of new and established staff members
- Managing complaints
- Rostering staff
- Increase Asset base and profit performance
- Maintaining the rent roll of 1300 + properties
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Operations Manager / Business Developer Manager
Arthur Conias Real Estate
01.2015 - 07.2016
- Implementing KPIs successfully to the team
- Implementing training sessions every week
- Training and mentoring new staff members
- Streamlining and improving usage of the software available
- Developing new business with existing clients and new clients
- Building and maintaining the rent roll of 500 + properties
- QCAT attendance and coaching
Office Manager
Rental Express
01.2009 - 01.2015
- Opened a new office in Forest Lake for Rental Express, making this their 5th office location
- Effectively built relationships to increase the properties under management 200% in 18 months
- Oversaw office budgets
- Managed three staff
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Property Manager
Olympic Real Estate Solutions
01.1998 - 01.2010
- Managed own portfolio of eight investment properties, including five Condominiums in Miami Beach, Florida
- Act as Secretary of a Condominium Association
- Increase the number of investment properties and investment revenue potential
Chief Stewardess
PRIVATE YACHTS
01.1991 - 01.2008
- Liaise with owner and charter guests
- Supervise three staff as well as the chef, monitoring work and ensuring tasks completed to an extremely high standard and in a timely fashion
- Upkeep the yacht's interior, including keeping a detailed inventory of fixtures and fittings
- Order all supplies for housekeeping and catering, including wines and flowers
- Adapt to changing needs and prioritise the urgency of tasks
- Maintain the yacht at the highest possible standard associated with the charter and private owner
Education
Cert IV - Real Estate Practice
Real Estate Institute of Queensland (REIQ)
01.
NAUI Master Dive Instructor -
Cert IV - Management
TAFE QLD
QLD07-2013
Skills
- Exceptional work ethics
- Interpersonal skills
- Communication skills
- Strategic planning
- Forecasting
- Health and safety awareness
- Time management
- Budget management
- Problem-solving
- Staff supervision
- Liaison
- Conflict resolution
- Microsoft suite proficiency
- Internet applications proficiency
- Budgeting and financial management
Professional overview
Motivated, results-driven Building Manager with years of experience in various positions, ready to apply a diverse skill set to a new challenge. Exceptional communicator, able to quickly build a rapport with high-level stakeholders to deliver results to a high standard and exceed expectations. Applies strong organisational, financial and time management skills to a range of changing and challenging situations to pre-emptively assess needs, consolidated by experience in property management. Skilled in training property managers and yacht staff, qualified in difficult diving, sea safety and silver service. Widely travelled, applying a professional, personable demeanour and excellent coordination abilities to all aspects of professional life.
Accomplishments
- Finalist Property Manager of the year, Rental Express, 2012-2014
- Winner Referrer of the year, Rental Express, 2010
- Winner Highest new managements, Rental Express, 2012
- Applied long history within yachting as Chief Stewardess for hiring training staff to an extremely high standard.
- Led divers on very advanced dives with Club Med, Private yachts and resorts, including shark feeding, wreck diving and deep dives in strong currents.
Key strengths attributes
- Wide-ranging experience within a vast range Real Estate positions.
- Exceptional work ethics, whether part of a team or unsupervised.
- Exceptional Interpersonal and communication skills.
- Excellent strategist able to plan workload and forecast possible issues.
- Always conscious of all health and safety issues and procedures.
- Proven ability to operate within proposed time and budget restrictions.
- Determined and creative problem solver and expected outcomes.
- Highly experienced in staff supervision, liaison and conflict resolution.
- Highly proficient with Microsoft suite and internet applications.
Computer competencies
- Microsoft Office Suites
- Smart sheets
- Google Drives
- Inspect Real Estate (IRE)
- Console - Gateway
- RPM Property Management System
- Rest
- Property Tree
- Strata Max
- Building Link
- MYbos
References
- Ben Stockwell, 0400 272 704, Operations Manager, AUMR Property Group
- Julie Rolls, 0412 683 899, General Manager, Rental Express
- Arthur Conias, 0419 199 849, Arthur Conias Real Estate
- Matt Jones, 0402 023 176, General Manager, Jeff Jones Real Estate
- Heather Clarke, 0447 026 096, Retirement Village Manager Ozcare Newstead
- Tony Barnett,0408 197 958, Construction Manager, Ozcare
Professional Development
- Cert IV In Real Estate Practice
- Cert IV in Management
- Real Estate Institute of Queensland (REIQ) Registered Agent
- Park Hotel Bremen Germany Silver Service
- Bremen Fire Fighting School and Survival at Sea
- NAUI Master Dive Instructor.
Timeline
Facilities Manager
Navaska FM
06.2023 - Current
Building Manager | Team Leader
AUMR Property Group
06.2019 - 06.2023
Department Head Property Management
Ray White Paddington
01.2019 - 05.2019
Body Corporate Manager
Australian Body Corporate
07.2018 - 12.2018
Team Leader
Jeff Jones Real Estate
09.2016 - 07.2018
Operations Manager / Business Developer Manager
Arthur Conias Real Estate
01.2015 - 07.2016
Office Manager
Rental Express
01.2009 - 01.2015
Property Manager
Olympic Real Estate Solutions
01.1998 - 01.2010
Chief Stewardess
PRIVATE YACHTS
01.1991 - 01.2008
Cert IV - Real Estate Practice
Real Estate Institute of Queensland (REIQ)
NAUI Master Dive Instructor -
Cert IV - Management
TAFE QLD
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