Courtney Menz
Caloundra,QLD
Summary
Dynamic retail professional with extensive experience at Silly Sollys, excelling in team supervision and cash register operations. Proven track record in stock replenishment and visual merchandising, enhancing customer satisfaction and store presentation. Recognized for attention to detail and ability to train staff effectively, driving operational success in fast-paced environments.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Retail sales assistant supervisor
Silly sollys
Kawana, Qld
07.2020 - Current
- Managed opening and closing procedures for the store.
- Cashed up tills at end of day and managed change distribution throughout day to ensure smooth operations.
- Trained new staff on Silly Sollys service standards.
- Restocked merchandise and organized sales floor displays to enhance customer shopping experience.
- Resolved customer questions and directed shoppers to items.
- Supported visual merchandising changes and seasonal promotions.
- Organized stockroom inventory and prepared items for shelves.
- Assisted with ordering of stock.
Private and commercial cleaner
Self employed
Sunshine coast, Qld
08.2018 - 07.2020
- Cleaned private residences, including kitchens, bathrooms, and living spaces
- Dusted furniture, shelves, and decorative items with care
- Vacuumed carpets, rugs, and upholstered furniture throughout private homes
- Mopped hard floors using proper cleaning supplies and methods
- Followed client instructions and maintained privacy during residential cleaning
- Cleaned office spaces by organizing and sanitizing work areas., restrooms, and common areas across client facilities
- Emptied trash containers and replaced liners throughout building spaces
Retail supervisory sales assistant
Dollar tree
Coolum beach, Qld
03.2015 - 07.2020
- Assisted customers with product selection to meet their needs.
- Handled exchanges and returns following store policies.
- Restocked shelves and organized merchandise throughout store aisles.
- Assisted in setting up displays for promotional items.
- Assisted with ordering and pricing of stock.
- Managing tills , handling cash and also banking.
- Opening and closing of multiple stores.
Domestic and commercial cleaning
Tracey's cleaning
Sunshine coast, Qld
01.2012 - 10.2016
- Sanitized high-touch areas to support safe workplace conditions.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned facility floors, surfaces, and restrooms using approved cleaning supplies.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Automotive repair and car detailing
Uptons motor village
Yandina, Qld
03.2013 - 11.2014
- Detailed vehicles for dealership presentation and customer delivery readiness.
- Cleaned windows, mirrors, dashboards, and door panels.
- Vacuumed interiors and cleaned carpets, seats, and floor mats.
Barista/Waitress
Black myrtle cafe
Woombye, Qld
06.2012 - 08.2014
- Greeted customers warmly and took accurate orders at counter.
- Prepared espresso drinks, brewed coffee, and tea for cafe guests.
- Handled cash, card payments, and register transactions with care.
- Cleaned equipment, counters, and seating areas to maintain cafe standards.
Education
Nambour State High School
Nambour, QldSkills
- Store opening
- Store closing
- Till balancing
- Register management
- Stock replenishment
- Visual merchandising
- Customer assistance
- Team leadership
- Attention to detail
Certification
- Yr 12 completion
- Open manual driver's license
References
References available upon request.
Timeline
Retail sales assistant supervisor
Silly sollys
07.2020 - Current
Private and commercial cleaner
Self employed
08.2018 - 07.2020
Retail supervisory sales assistant
Dollar tree
03.2015 - 07.2020
Automotive repair and car detailing
Uptons motor village
03.2013 - 11.2014
Barista/Waitress
Black myrtle cafe
06.2012 - 08.2014
Domestic and commercial cleaning
Tracey's cleaning
01.2012 - 10.2016
Nambour State High School