Courtney Neilson
Sydney
Summary
Strategic business operations leader with extensive experience in high-growth technology environments. Specializes in business strategy, financial modeling, and data-driven decision-making. Skilled at transforming complex business challenges into structured solutions, optimizing sales processes, and driving executive-level strategic initiatives. Collaborative approach to aligning strategies with business goals across product, finance, marketing, and sales teams. Demonstrates strength in analytical thinking, stakeholder management, and effective communication. Proven track record of delivering actionable insights that shape the direction of the business.
Overview
11
11
years of professional experience
Work History
APJ Partner Sales Strategy & Business Operations
Amazon Web Services
10.2024 - Current
- Acted as a strategic business partner, aligning sales, marketing, finance, and product teams to optimize go-to-market execution
- Developed high-level financial models to size opportunities and guide executive decision-making
- Transformed raw data into actionable insights, driving efficiency improvements and revenue growth across partner operations
- Led cross-functional collaboration to streamline business operations, leveraging data analytics for performance monitoring
- Owned key strategic initiatives, influencing sales forecasting, strategic planning, and operational excellence
ANZ Sales Planning Lead
Amazon Web Services
04.2021 - 10.2023
- Drove strategic planning and forecasting, leading ANZ through the annual sales cycle
- Conducted detailed financial and operational analysis to influence APJ Sales Leadership decisions
- Spearheaded automation and process optimization, improving efficiency in sales planning and execution
- Designed and implemented 3-year sales planning strategy, aligning regional execution with global initiatives
- Partnered with finance and product teams to ensure data-driven forecasting and accurate resource allocation
Resourcing Group & Operations Manager
DXC Technology
07.2020 - 03.2021
- Led a team of five across sourcing, onboarding, and operations, managing over 600 resources
- Developed business intelligence dashboards (Power BI) to provide strategic insights on revenue and resource utilization
- Provided financial forecasting and operational analysis to senior leadership, shaping business direction
- Led strategic workforce planning, ensuring efficient resource allocation across projects
Operations & Resource Manager, ServiceNow Practice
DXC Technology
05.2019 - 07.2020
- Oversaw business operations for the ServiceNow practice, improving financial forecasting and headcount analysis
- Implemented data-driven resource management strategies, maximizing utilization and profitability
- Led process improvement initiatives, enhancing operational efficiency across the practice
Delivery Operations Manager
DXC Technology
02.2017 - 04.2019
- Managed end-to-end project delivery, including revenue forecasting and pipeline management
- Provided analytical insights to optimize service delivery and align with business objectives
- Played a key role in organizational restructuring, implementing new job architectures and processes
Hays Recruitment
01.2016 - 12.2016
- Specialized in finance recruitment, developing a deep understanding of financial modeling and analysis
Cloud Property Ltd
01.2014 - 12.2016
- Managed property portfolios, working on financial planning and investment analysis
Education
LLB (Hons) - Law with Business
Nottingham Trent University
01.2014
Skills
- Strategic Business Planning
- Financial Modeling
- Analytical Decision Making
- Analytics
- Strategic Business Communication
- Reporting
- Stakeholder Engagement
- Cross-Functional Collaboration
- Agile
- DevOps
- Operational Management
- Process Optimization
- Process Optimization
Technology And Tools
- Excel (Pivot Tables, VLOOKUPs)
- Power BI
- Salesforce
- JIRA
- ServiceNow
- Financial Force
- PSA
Early Career Highlights
- Hays Recruitment, 2016, Specialized in finance recruitment, developing a deep understanding of financial modeling and analysis.
- Cloud Property Ltd, 2014-2016, Managed property portfolios, working on financial planning and investment analysis.
Timeline
APJ Partner Sales Strategy & Business Operations
Amazon Web Services
10.2024 - Current
ANZ Sales Planning Lead
Amazon Web Services
04.2021 - 10.2023
Resourcing Group & Operations Manager
DXC Technology
07.2020 - 03.2021
Operations & Resource Manager, ServiceNow Practice
DXC Technology
05.2019 - 07.2020
Delivery Operations Manager
DXC Technology
02.2017 - 04.2019
Hays Recruitment
01.2016 - 12.2016
Cloud Property Ltd
01.2014 - 12.2016
LLB (Hons) - Law with Business
Nottingham Trent University
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