Summary
Overview
Work History
Education
Professional Development
Professional Memberships
Timeline
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Courtney Oostendorp

BELL POST HILL,VIC

Summary

I am a final-year Bachelor of Nursing student with a strong commitment to delivering safe, evidence-based, and person-centred care. I bring an empathetic view to every clinical interaction, striving to understand each individual’s experience and support them with respect, dignity, and compassion. My clinical placements have allowed me to develop therapeutic communication, critical thinking, and calm decision-making under pressure. With a background in fast-paced, customer-focused roles, I’ve built strong interpersonal skills, adaptability, and professionalism—qualities I bring confidently into the clinical environment. I am especially drawn to high-acuity settings where attention to detail, collaboration, and emotional intelligence are essential. As I step into my graduate year, I’m driven to keep learning and to provide care that not only treats but genuinely supports patients and their families during vulnerable moments.

Overview

3
3
years of professional experience

Work History

Retail Sales Worker/Host

MECCA
Geelong, VIC
10.2023 - Current
  • Delivered tailored customer service by taking the time to understand individual needs and preferences, ensuring a warm, welcoming, and supportive environment for every client.
  • Built genuine connections with a wide range of customers, demonstrating strong interpersonal and communication skills.
  • Provided clear, informative guidance on product use and skincare routines, helping customers feel confident and well-informed in their choices.
  • Worked collaboratively within a fast-paced team environment, supporting colleagues to meet daily targets and maintain store presentation standards while multitasking effectively, providing high-quality service.
  • Upheld hygiene and presentation protocols by regularly cleaning shared surfaces and ensuring that product stations remained sanitary and organized.

Administration/Factory Assistant

MCP Health
Logan, QLD
08.2022 - 03.2023
  • Performed a range of administrative tasks, such as data entry, stock logging, and documentation management, with a focus on precision and reliability.
  • Assisted with the packaging and dispatch of health-related products, ensuring consistency, accuracy, and adherence to quality standards.
  • Maintained strict hygiene procedures and workplace safety protocols while using task prioritisation and accountability in a structured and regulated setting.
  • Communicated clearly and professionally with team members across departments, helping to coordinate workflow and manage time-sensitive tasks.
  • Adapted quickly to shifting priorities, balancing clerical duties with hands-on operational support, as required.

Education

Community Instructor Certificate

AusCycling
04-2022

Diploma of Business

Prestige Service Training
03-2022

Certificate II in Health Support Services

Strategix
11-2021

Professional Development

  • Certificate of Participation, Australian Nursing & Midwifery Federation (Victorian Branch), ACE It Event.

Professional Memberships

  • Australian Nursing & Midwifery Federation (Victorian Branch)

Timeline

Retail Sales Worker/Host

MECCA
10.2023 - Current

Administration/Factory Assistant

MCP Health
08.2022 - 03.2023

Community Instructor Certificate

AusCycling

Diploma of Business

Prestige Service Training

Certificate II in Health Support Services

Strategix

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Courtney Oostendorp