Courtney O'Reilly
Stanthorpe,QLD
Summary
Hardworking 23-year-old dedicated to comprehensive, compassionate and individualized client care. Extremely passionate about working with people with special needs. Manages medication, assists with toileting and personal care and maintains tidy environments. Expert in high needs disability support. Extensive experience working in retail and pharmacy environments.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
Granite Belt Support Services
10.2021 - Current
- Worked with a wide age-range of clients including young children and elderly.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting clients.
- Drove clients safely to social activities and appointments.
- Transported patients via wheelchair to and from daily activities.
- Checked medication schedules and client needs to enforce medication administration standards.
- Conducted in-home visits to provide supportive services.
- Maintained detailed records of patient progress, documentation of services provided during each shift.
- Administered medications and nutrition through PEG tubes.
- Entertained, conversed, and read aloud to keep clients mentally alert.
Pharmacy Assistant
Priceline Pharmacy
02.2020 - 11.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Answered questions regarding medication instructions and usage.
Pharmacy Assistant
Amcal Pharmacy
12.2018 - 01.2020
- Took customers blood pressure and blood glucose levels.
- Answered questions regarding medication instructions and usage
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Processed payments for prescriptions and accurately completed cash and credit card transactions
- Verified patient information to correctly dispense medications
- Organized pharmacy area to maintain clean and orderly environment
- Assisted customers in selecting over-the-counter medications and health care products
Retail Assistant
Price Busters Variety
06.2015 - 01.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales and returns.
- Balanced and organized cash register by handling cash and counting change.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked with loss prevention in monitoring shopper behaviour.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
Kitchen Staff Member
Hotel Stanthorpe
10.2017 - 10.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained composure and work quality while under stress.
- Removed trash and cleaned kitchen garbage containers.
- Loaded dishes, glasses and tableware into dishwashing machines.
Education
Undergraduate Certificate of Health Studies -
University of Southern Queensland
Toowoomba, QLD05.2024
Certificate III - Individual Support (Disability)
Akadia Training
Toowoomba, QLD08.2022
Accredited Mental Health First Aider - Mental Health First Aid
Mental Health First Aid Australia
Stanthorpe, QLD05.2022
Workshop - PEG Feeding Workshop
Akadia Training
Toowoomba, QLD11.2021
Workshop - Nasogastric Tube Feeding Workshop
Akadia Training
Toowoomba, QLD11.2021
High School Diploma -
Stanthorpe State High School
Stanthorpe, QLD11.2018
Skills
- Family Communication
- Daily Living Requirements
- Relationship Building
- Incident Reports
- Disability Services
- Progress Documentation
- Risk Assessments
- Personal Care
- Safety Management
- Flexible Schedule
- Daily Living Assistance
- Feeding assistance
- Medication Management
- Communicating with people with a disability
References
School Referee
Xanthe Mastrogiannis
Drama and Dance teacher, Stanthorpe State High School
Mobile number: 0433 616 526
Work Referee
Leanne Orange
Manager, Priceline Pharmacy Grand Central, Toowoomba
Phone number: 4632 0722
Personal Referee
Fiona Kelly
Family Friend
Mobile number: 0439 507 394
Timeline
Disability Support Worker
Granite Belt Support Services
10.2021 - Current
Pharmacy Assistant
Priceline Pharmacy
02.2020 - 11.2021
Pharmacy Assistant
Amcal Pharmacy
12.2018 - 01.2020
Kitchen Staff Member
Hotel Stanthorpe
10.2017 - 10.2018
Retail Assistant
Price Busters Variety
06.2015 - 01.2019
Undergraduate Certificate of Health Studies -
University of Southern Queensland
Certificate III - Individual Support (Disability)
Akadia Training
Accredited Mental Health First Aider - Mental Health First Aid
Mental Health First Aid Australia
Workshop - PEG Feeding Workshop
Akadia Training
Workshop - Nasogastric Tube Feeding Workshop
Akadia Training
High School Diploma -
Stanthorpe State High School
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