Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Courtney Roylance

Flagstone

Summary

A motivated and goal-oriented professional known for exceptional time management and problem-solving skills. Reliable and versatile, with a fast ability to learn and apply new competencies effectively. Committed to leveraging these strengths to drive team success and contribute to the organization's growth and progress.


Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Team Manager

Sigma Healthcare
2020 - Current
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Mentored junior managers, promoting leadership development and succession planning within the team.
  • Implemented training programs for staff, fostering skill development and improving team performance.
  • Developed strategies to optimize inventory management, reducing waste and ensuring product availability.
  • Oversaw project execution, aligning resources with organizational goals to meet timelines effectively.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
  • Implemented new software tools to automate repetitive tasks, enhancing team efficiency.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Warehouse Storeperson

Sigma Healthcare
2018 - 2020
  • Maintained accurate inventory records using warehouse management systems.
  • Conducted regular stock audits, identifying discrepancies and ensuring data integrity.
  • Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Supported continuous improvement initiatives by suggesting process enhancements aimed at increasing operational effectiveness.
  • Trained new hires on proper procedures, safety practices, and equipment usage to ensure seamless integration into the team dynamic.
  • Managed incoming shipments, verifying contents against purchase orders before logging into the inventory system accurately and promptly.
  • Promoted a culture of safety within the warehouse by consistently adhering to all guidelines and encouraging team members to do the same.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Coordinated with transportation providers to arrange pickups or deliveries while prioritizing time-sensitive requests or special handling needs.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Warehouse Storeperson

Sigma Healthcare
2014 - 2018
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Managed incoming shipments, verifying contents against purchase orders before logging into the inventory system accurately and promptly.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assisted in receiving, stocking and distribution of merchandise.

Assistant Manager

Brodies Mealmakers
2010 - 2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Cashier

Brodies Mealmakers
2006 - 2010
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, providing knowledgeable service to enhance shopping experience.
  • Maintained clean and organized checkout area, ensuring compliance with store standards.
  • Handled cash and electronic payments, balancing registers at the end of shifts for accuracy.
  • Trained new cashiers on operational procedures and customer service best practices effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Redbank Plains State High School
Redbank Plains, QLD

Skills

  • Professional and courteous
  • Positive attitude
  • Multitasking Abilities
  • Attention to detail
  • Organizational skills
  • Adaptability and flexibility
  • Managing operations and efficiency

Accomplishments

  • I served as the Project Lead for the implementation of a new inbound booking system known as MobileDock across all Sigma Distribution Centres. In this role, I contributed invaluable information for the creation of BI reporting related to MobileDock and documented all processes associated with it. I delivered comprehensive training throughout the network, ensuring a seamless transition for our Suppliers and Carriers, and I continue to provide ongoing support.

  • I spent six weeks in Tasmania assisting with the successful launch of Sigma Healthcare's new Distribution Center in Bridgewater. My role involved handling the processing of incoming goods, organizing stock placements, and assigning locations while ensuring proper labeling for both new and existing products. Additionally, I oversaw critical warehouse operations to ensure they were executed efficiently and completed within the designated timelines.

Certification

Certificate III in Warehousing Operations

Timeline

Team Manager

Sigma Healthcare
2020 - Current

Warehouse Storeperson

Sigma Healthcare
2018 - 2020

Warehouse Storeperson

Sigma Healthcare
2014 - 2018

Assistant Manager

Brodies Mealmakers
2010 - 2013

Cashier

Brodies Mealmakers
2006 - 2010

High School Diploma -

Redbank Plains State High School

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Courtney Roylance