Courtney Settle
Adelaide,SA
Summary
I am an astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. I find myself as a great multitasker with training in service management and extensive experience in food service. I'm committed to enhancing customer experiences while cutting overall costs. You'll find I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I'm a detail-oriented team player with strong skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Hospitality Supervisor
The Banksia Tree Cafe
06.2021 - Current
- Addressed customer complaints with professional demeanour and used communication and problem-solving skills to resolve issues.
- Monitored food preparation, production, and plating for quality control.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Supervised food presentation and plating to enhance visual appeal.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Education
High School Diploma -
Woodville High School
Woodville, SA11.2022
Skills
- Inventory Control
- Equipment Inspection
- Worker Training
- Customer Service
- Budget Development
- Supply Ordering
- Food Safety Understanding
- Timesheet Organization
- Critical Thinking
- Service Training
- Staff Management
- Coffee Expertise
Timeline
Hospitality Supervisor
The Banksia Tree Cafe
06.2021 - Current
High School Diploma -
Woodville High School
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