COURTNEY SHERWOOD
Narre Warren,VIC
Summary
I am a reliable and motivated professional personable individual with 3+ years of experience as a skilled picker/packer. I can operate on feet for extended periods of time to manage and complete a large number of orders for every shift. I am a well-organised, dedicated and hardworking individual with exceptional productivity. I would love to be apart of/ represent this company in the warehousing department to further gain and promote my skills. I am able to quickly learn new things in many situations.
Overview
9
9
years of professional experience
Work History
Restaurant Team Member
McDonalds
2015.10 - 2020.01
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Supported sales efforts by suggestively upselling food items and increasing sales averages.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Greeted guests pleasantly and answered menu questions.
- Cultivated warm relationships with regular customers.
- Listened attentively to customer complaints or requests and resolved issues without the need to escalate.
Hairdressing Apprentice
Hairhouse Warehouse
2020.01 - 2020.05
Hairdressing Apprentice
Rocklands Haircutters
2020.05 - 2021.07
- Assisted front desk by answering phone calls to provide information, scheduling appointments and checking clients in.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash, and sterilising all equipment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Consistently received positive performance reviews from guests.
- Evaluated client needs and recommended treatments to achieve desired result, while maintaining hair health.
Picker & Packer
Amazon MEL1
2021.08 - 2022.08
- Picking/packing items within a limited time to meet KPI Targets.
Packer
Riot Art & Craft
2022.09 - 2023.11
- Completed daily orders with fast and efficient packing while meeting KPI Targets.
- Scanning of items in each order to ensure accuracy.
- Protected materials for transport by correctly packing products in boxes.
- Performed required housekeeping tasks.
Picker & Packer
Part & Parcel
2023.11 - 2025.02
- Picking/ packing of ethical, sustainable and organic products using the EIZ and Shopify software.
- Use of the walkie stacker/ pallet jack to transport a pallet into the warehouse.
Education
Graduate Certificate -
Notre Dame College
Shepparton, VIC11.2018
Skills
- Multitasking and Prioritisation
- Calm and Professional Under Pressure
- Picking/Packing
- Time Management
- Team-Orientated and Cooperative
- Inbound and Outbound Calling
Referee's
- Available upon request
Timeline
Picker & Packer
Part & Parcel
2023.11 - 2025.02
Packer
Riot Art & Craft
2022.09 - 2023.11
Picker & Packer
Amazon MEL1
2021.08 - 2022.08
Hairdressing Apprentice
Rocklands Haircutters
2020.05 - 2021.07
Hairdressing Apprentice
Hairhouse Warehouse
2020.01 - 2020.05
Restaurant Team Member
McDonalds
2015.10 - 2020.01
Graduate Certificate -
Notre Dame College