Professional Summary
Overview
Work History
Education
Skills
Referee's
Timeline

COURTNEY SHERWOOD

Part & Parcel
Narre Warren,VIC
9
years of professional experience

I am a reliable and motivated professional personable individual with 3+ years of experience as a skilled picker/packer. I can operate on feet for extended periods of time to manage and complete a large number of orders for every shift. I am a well-organised, dedicated and hardworking individual with exceptional productivity. I would love to be apart of/ represent this company in the warehousing department to further gain and promote my skills. I am able to quickly learn new things in many situations.

Work History

Restaurant Team Member

4 Years 3 Months
McDonalds | 10.2015 - 01.2020
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Supported sales efforts by suggestively upselling food items and increasing sales averages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Greeted guests pleasantly and answered menu questions.
  • Cultivated warm relationships with regular customers.
  • Listened attentively to customer complaints or requests and resolved issues without the need to escalate.

Hairdressing Apprentice

4 Months
Hairhouse Warehouse | 01.2020 - 05.2020

Hairdressing Apprentice

1 Year 2 Months
Rocklands Haircutters | 05.2020 - 07.2021
  • Assisted front desk by answering phone calls to provide information, scheduling appointments and checking clients in.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash, and sterilising all equipment.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Consistently received positive performance reviews from guests.
  • Evaluated client needs and recommended treatments to achieve desired result, while maintaining hair health.

Picker & Packer

1 Year
Amazon MEL1 | 08.2021 - 08.2022
  • Picking/packing items within a limited time to meet KPI Targets.

Packer

1 Year 2 Months
Riot Art & Craft | 09.2022 - 11.2023
  • Completed daily orders with fast and efficient packing while meeting KPI Targets.
  • Scanning of items in each order to ensure accuracy.
  • Protected materials for transport by correctly packing products in boxes.
  • Performed required housekeeping tasks.

Picker & Packer

1 Year 3 Months
Part & Parcel | 11.2023 - 02.2025
  • Picking/ packing of ethical, sustainable and organic products using the EIZ and Shopify software.
  • Use of the walkie stacker/ pallet jack to transport a pallet into the warehouse.

Education

Graduate Certificate

Notre Dame College | Shepparton, VIC | 11.2018

Skills

Multitasking and Prioritisation
Calm and Professional Under Pressure
Picking/Packing
Time Management
Team-Orientated and Cooperative
Inbound and Outbound Calling

Referee's

  • Available upon request

Timeline

Picker & Packer

Part & Parcel
11.2023 - 02.2025Read More

Packer

Riot Art & Craft
09.2022 - 11.2023Read More

Picker & Packer

Amazon MEL1
08.2021 - 08.2022Read More

Hairdressing Apprentice

Rocklands Haircutters
05.2020 - 07.2021Read More

Hairdressing Apprentice

Hairhouse Warehouse
01.2020 - 05.2020Read More

Restaurant Team Member

McDonalds
10.2015 - 01.2020Read More

Notre Dame College

Graduate Certificate
Read More
COURTNEY SHERWOOD