Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Stevens

Sydney,NSW

Summary

I have experience working in retail as both a sales assistant and a supervisor. I have worked for brands such as Pandora and L’Occitane and have experience selling clothing, jewellery and skincare product. I also have experience in hospitality and media.

I have a first class degree in journalism and I am keen to work in the industry and I also have an interest in marketing.

Overview

6
6
years of professional experience

Work History

Supervisor

Quiz Clothing
Leicester, UK
02.2022 - 08.2024
  • Maintained a high level of professionalism and assisted with reaching daily targets.
  • Responsible for carrying out floor moves and merchandising stock.
  • Responsible for cashing up, opening and closing the store and assisting with the daily running of the store.
  • Handled customer complaints and dealt with them accordingly.

Sales Assistant

L’Occitane
Telford, UK
10.2019 - 01.2022
  • Managed cash register transactions accurately and efficiently.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Greeted customers and provided assistance with product selection.
  • Replenished merchandise on shelves as needed throughout the day.
  • Maintained cleanliness of the sales floor area at all times.

Customer Service Assistant (Bakery)

Morrisons
Telford, UK
03.2019 - 10.2020
  • Worked in the bakery section - handled day to day baking and decorating of different items, used the ovens and other machinery throughout.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Provided product knowledge to customers through effective communication.
  • Maintained a clean and organized work area at all times.

Sales Associate

Pandora
Telford, UK
10.2018 - 01.2019
  • Assisted customers with their purchases and advised them on products.
  • Learnt about the different materials and designs sold.
  • Kept the store looking clean and tidy.
  • Helped with any customer queries.
  • Knowledge of daily/weekly targets.

Education

Bachelor of Arts - Journalism

De Montfort University
Leicester
09-2024

Skills

  • Staff Management
  • Employee Motivation
  • Organisation skills
  • Social media skills
  • Clear communication
  • Creative
  • Task delegation
  • Decision-making
  • Customer service

Timeline

Supervisor

Quiz Clothing
02.2022 - 08.2024

Sales Assistant

L’Occitane
10.2019 - 01.2022

Customer Service Assistant (Bakery)

Morrisons
03.2019 - 10.2020

Sales Associate

Pandora
10.2018 - 01.2019

Bachelor of Arts - Journalism

De Montfort University

Similar Profiles

CREATE PROFILE
Courtney Stevens