Courtney Thompson

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Followed up on tenants and coordinated collection procedures.
• Successfully handled multiple properties at once, optimizing resource distribution.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Communicated effectively with owners, residents, and on-site associates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

• Ensured prompt responses to tenant complaints by organizing necessary repairs.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Improved tenant relations by promptly addressing billing inquiries, clarifying charges and providing timely resolutions to disputes.
• Gathered financial information, prepared documents, and closed books.
• Prepared working papers, reports and supporting documentation for audit findings.
• Maintained integrity of general ledger and chart of accounts.
• Provided journal entries and performed accounting on accrual basis.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.

Worked while studying real estate .

• Ensured timely delivery of orders to customers at the bar and tables.
• Maintained inventory of stock
• Maintained a clean bar environment by transporting empty bottles and glassware.
• Gained proficiency in preparing various cocktails and beverages.