Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
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COURTNEY TOGNOLA

Wynnum,Australia

Summary

I have been working in hospitality now for 8 years, which has been an amazing learning experience from crew to manager. I have learnt so much along the way. I now want to open my options and go onto new places and learn new things, to have more opportunities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Product Quality Department Manager

MCDONALDS
01.2017 - Current

I started working here in 2017 in the McCafe working there as mainly the cafe closer for about 3 years, then progressed to become the full overnighter in Kitchen. almost 3 years ago I became a shifting manager. This role allowed me to advance my leadership within the restaurant. I have recently stepped up into a Department Manager Role where I am responsible for the Product Quality Department.

This department has allowed me advance my skills not only with shift leadership but also with communicating with suppliers and even with doing crew performance reviews.

BAR SUPERVISOR

WYNNUM GOLF CLUB
01.2022 - 01.2024
  • As bar supervisor my role meant running the bar during Golf functions and Weddings as well as the day to day service of the members. This was normally a fast environment. I also would assist in the kitchen and running of the functions on the floor and Web design for menus and social media design.

Education

BACHELOUR OF MUISC - SONG WRITING

JMC ACADEMY
10-2027

SECONDARY SCHOOL -

BRISBANE BAYSIDE STATE COLLAGE
12-2021

Skills

  • Music performance
  • Detail Cleaning
  • Preparation and Planning
  • Fast learner
  • Designing
  • Social media
  • Communication with suppliers
  • Customer service
  • Staff management
  • Team leadership
  • Team supervision

Hobbies and Interests

  • Music writing and performing
  • Reading
  • Designing
  • Social media

Certification

  • CM - Certified Manager Certification
  • AYL - Advancing Your Leadership
  • DLM - Department Leader Management
  • PQC - Product Quality Course

Timeline

BAR SUPERVISOR

WYNNUM GOLF CLUB
01.2022 - 01.2024

Product Quality Department Manager

MCDONALDS
01.2017 - Current

BACHELOUR OF MUISC - SONG WRITING

JMC ACADEMY

SECONDARY SCHOOL -

BRISBANE BAYSIDE STATE COLLAGE
COURTNEY TOGNOLA