Courtney Vonk
Adelaide,SA
Summary
I am a dedicated employee with a strong passion for mental health and behavioural changes. I have proven expertise with working with a wide variety of people, time management and coordinating business/clients. I have extensive knowledge of working with new people and software's being highly experienced in fast-paced work environments coordinating phone calls, emails and clients/customers. I seek opportunities to increase efficiency and contribute to team success.
Overview
6
6
years of professional experience
Work History
Retail Supervisor
Woolworths Supermarket
01.2021 - Current
- Built successful relationships with team members and customers in store.
- Communicated effectively with a large variety of individuals from different cultures/backgrounds via phone calls, emails and in person.
- Provided dedicated assistance, issue resolving skills, organization and active listening.
- Implemented adaptable behaviours by working in different departments such as online and cash office also enhancing my abilities to work with different online websites/sources.
- Analyzed and annotated reports to point out success and areas of improvement to employ's.
Psychology Placement Student
Marden Senior College
07.2023 - 12.2023
- Enhanced student engagement by employing a variety of teaching methods and materials.
- Increased student engagement through adapting approaches towards situations
- Built positive relationships with students and parents, fostering open communication channels.
- Encouraged and supported student behaviour through reinforcement such as break times, playing and activities.
- Collaboratively worked with teachers to plan effective learning strategies for students with ADHD, ASD, trauma and anxiety.
- Built and established rapport with a diverse range of students.
- Worked in team environment to maintain high levels of productivity.
Behavior Therapist
ABA For Change
08.2021 - 03.2022
- Improved client behaviour by implementing individualized therapy plans and interventions with colleagues.
- Monitored and adjusted treatment goals and plans by adjusting treatment goals and approaches.
- Collaborated with teams conducting baseline data to measure client progress over time whilst maintaining detailed documentation.
- Built rapport and trusting relationships with children and parents whilst maintaining professional boundaries.
- Implemented behavioural intervention plans creating by clinical supervisors.
- Increased social skills enhancing peer interaction and communication among clients.
- Consistently learnt and adapted new education towards work.
Private Childcare Provider
Private Residence
01.2018 - 02.2021
- Worked with parents one-on-one to address needs of children in care.
- Played engaging, age-appropriate games to entertain and educate children.
- Complied with state and federal child care provider guidelines and regulations.
- Collaborated with clients to develop family-friendly schedule.
- Effectively communicated with parents via online sources.
- Developed time management.
Education
Bachelor of Psychology - Psychology
University of South Australia
Adelaide, SA01.2024
Skills
- Team work and Collaboration
- Self-motivated
- Critical thinking
- Multitasking Abilities
- Planning and Coordination
- Organisation and Time Management
- Active listening with empathy
- Behavioural analysis
- Conflict resolution
References
Margot Byrne
Profession; Registered Nurse
Relation; Family Friend
Phone; 045707540762
Email; margotbyrne@internode.on.net
Jessica Ferencz
Profession; Woolworth's Front End Manager
Relation; Boss
Phone; 0407230898
Email; jessief@adam.com.au
Timeline
Psychology Placement Student
Marden Senior College
07.2023 - 12.2023
Behavior Therapist
ABA For Change
08.2021 - 03.2022
Retail Supervisor
Woolworths Supermarket
01.2021 - Current
Private Childcare Provider
Private Residence
01.2018 - 02.2021
Bachelor of Psychology - Psychology
University of South Australia
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