Courtney Woods
Canberra,ACT
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Tk Maxx
Canberra, ACT
03.2021 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Sales Associate
Kmart
Canberra, ACT
09.2020 - 02.2021
- Processed customer transactions quickly and accurately.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints professionally and efficiently.
- Computed purchases and received and processed cash or credit payment.
Education
Some College (No Degree) - Year 12 Certificate
Canberra College
Canberra, ACT11-2018
Skills
- Store Organization
- Stock management
- Loss Prevention
- Hiring and Training
- POS systems operations
- Customer Service
- Work Planning and Prioritization
- Time Management
- Employee Scheduling
- Team Building and Leadership
References
References available upon request.
Timeline
Assistant Store Manager
Tk Maxx
03.2021 - Current
Sales Associate
Kmart
09.2020 - 02.2021
Some College (No Degree) - Year 12 Certificate
Canberra College
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