Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Courtney June Oriana Phillips

Courtney June Oriana Phillips

Kiama,NSW

Summary

I am a motivated and results-oriented individual with strong interpersonal and leadership skills. Committed to delivering the highest quality customer support, I excel in team environments, and value others' opinions. I have a passion for meeting targets, continuous self-improvement, and taking initiative in my personal growth. Eager to contribute and adapt, I am more than willing to undergo any further training to meet the standards required for this particular role.

Overview

11
11
years of professional experience

Work History

Disability Support Worker

Aruma services
Illawarra , NSW
06.2021 - Current
  • Supported clients in daily living activities and personal care requirements.
  • participating in medical appointments
  • Delivered transportation services for clients to appointments, social events, and other engagements as required.
  • Promoted clients' rights.
  • Documentation and Workplace Health Safety
  • Managed medication administration in alignment with doctor's instructions and observed side effects
  • Assist with all daily living activities

Qualified Nursing Assistant (AIN)

Garrawarra Centre (Aged care)
Waterfall, NSW
02.2020 - 03.2021
  • Observed vital signs and notified nursing staff of variations.
  • Supported residents in executing daily living tasks and maintaining personal hygiene.
  • Recorded resident care activities with precision and timeliness.
  • Monitored patients' conditions consistently for physical or mental changes and conveyed findings to relevant personnel promptly.

Team Member

Dan Murphy's
Corrimal , NSW
08.2019 - 07.2020
  • RSA
  • Oversaw money handling processes to ensure accuracy and compliance.
  • Served as wine merchant, providing exceptional customer service and product knowledge.
  • Stock Handling
  • WHS

Customer Service Assistant

McDonald's
Fairy Meadow, NSW
03.2015 - 02.2020
  • Financial transaction management
  • Customer assistance
  • Meal preparations
  • Barista
  • Cleanliness and hygiene
  • Area leader
  • Stock handling
  • WHS

Education

FIRST AID CERTIFICATE -

Wollongong First Aid
Wollongong, NSW
07-2025

CERTIFICATE III - Health Services Assistance

ST George Tafe
Kogarah, NSW
01.2021

HSC -

Woonona High School
Woonona, NSW
09-2019

Skills

  • Personal care
  • Meal preparation and dietary management
  • Person-centered care approach
  • Incident and hazard reporting
  • Documentation practices
  • Shift filling procedures
  • Mandatory reporting compliance
  • Core values adherence
  • Patient care management
  • Medication administration
  • Health documentation skills
  • Effective communication strategies
  • Team collaboration
  • Client advocacy
  • Sign language
  • Behaviour support plans
  • Problem-solving
  • Resilience and stamina
  • Time management skills
  • Key worker role
  • Staff training experience
  • Empathy and compassion

Current checks

  • WWCC
  • NDIS screening
  • CV

References

  • Thomas Svechheimers- Aruma Services, 0408 098 585
  • Oriana Byron- Garrawarra Aged Care, 0401 559 333
  • Glen Mcewan- Personal, 0458 122 712

Timeline

Disability Support Worker

Aruma services
06.2021 - Current

Qualified Nursing Assistant (AIN)

Garrawarra Centre (Aged care)
02.2020 - 03.2021

Team Member

Dan Murphy's
08.2019 - 07.2020

Customer Service Assistant

McDonald's
03.2015 - 02.2020

FIRST AID CERTIFICATE -

Wollongong First Aid

CERTIFICATE III - Health Services Assistance

ST George Tafe

HSC -

Woonona High School
Courtney June Oriana Phillips