Courtnie Apps
Ballarat ,Vic
Summary
Proven team player with a track record of enhancing cleanliness and customer satisfaction at Coles Supermarket. Skilled in housekeeping and cleaning techniques, with a keen eye for detail and excellent communication abilities. Demonstrated adaptability and decision-making skills, contributing to improved efficiency and workplace safety.
Overview
3
3
years of professional experience
Work History
Housekeeper
Quest Ballarat
Ballarat, VIC
02.2023 - 04.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Retail Team Member
Coles Supermarket
Ballarat, VIC
11.2019 - 12.2022
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Stable Hand
Andrew Payne Racing
Miners Rest, VIC
12.2020 - 04.2021
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Education
Ballarat High School
Ballarat, VIC2017
Skills
Fluent in [Language]
Housekeeping
Cleaning techniques
Vacuuming
Window cleaning
Quality control guidelines
Dusting furniture
Cash register operation
Organization
PPE Compliance
Excellent Communication
Planning and Coordination
Multitasking Abilities
Decision-Making
Attention to Detail
Safety Procedures
Scheduling
Team Player
Groundskeeping
References
Trudi ward
-deli manger/store support at Cole’s Ballarat central 0419 114 053
Tiara Wrigley
-performed baby sitting duties and housekeeping duties 0412459606
Timeline
Housekeeper
Quest Ballarat
02.2023 - 04.2023
Stable Hand
Andrew Payne Racing
12.2020 - 04.2021
Retail Team Member
Coles Supermarket
11.2019 - 12.2022
Ballarat High School