Cra Hickey
Ulladulla,Nsw
Summary
Proven track record in enhancing customer satisfaction and maintaining punctuality at Classic Removals, leveraging strong time management and customer service skills. Expert in vehicle maintenance and safety protocols, significantly boosting company reputation through diligent adherence to safety and efficiency standards. Achieved an exceptional driving record, underscoring commitment to reliability and quality service. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
36
36
years of professional experience
Work History
Removalist/driver
Classic Removels
11.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Contributed to environmental sustainability efforts by reducing idling time whenever possible.
Removalist/Driver
Lynns Removels
05.2019 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Removalist/driver
Daves Removels
11.2017 - 05.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Yard Person
Shoalhaven Skips
02.2017 - 11.2017
- Evaluated vendor performance against key metrics to ensure continued quality of products supplied to the yard.
- Increased operational efficiency by performing regular maintenance on yard equipment, tools, and vehicles.
- Supported yard manager by coordinating daily tasks, providing thorough progress updates, and addressing any challenges.
- Supported facility maintenance activities through timely repairs and upkeep of yard infrastructure, ensuring a safe work environment for all.
Yard Person
Schumac Plumbing
02.2016 - 12.2016
- Evaluated vendor performance against key metrics to ensure continued quality of products supplied to the yard.
- Increased operational efficiency by performing regular maintenance on yard equipment, tools, and vehicles.
- Supported yard manager by coordinating daily tasks, providing thorough progress updates, and addressing any challenges.
- Promoted a safe working environment through ongoing training on safety procedures for all employees at the yard site.
- Coordinated with transport companies for timely delivery of goods minimizing delays and enhancing end-user experience.
Water Bore Driller/Drillers Offsider
Easternwell Group
04.2006 - 11.2015
- Reduced downtime through proactive maintenance and timely repair of drilling equipment.
- Improved safety on the rig by enforcing strict adherence to safety protocols and conducting regular safety drills.
- Supervised drill site setup, ensuring proper installation and alignment of drilling equipment for maximum operational efficiency.
- Supported management of all drilling and rig move operations
- Increased overall productivity with efficient crew management and clear communication of drilling objectives.
- Trained and supervised all site personnel.
- Monitored drilling operations and machines.
- Maintained compliance requirements, work instructions and program procedures to promote safety.
- Facilitated seamless handovers between shifts by maintaining clear documentation and concise shift reports, ensuring smooth continuation of operations without unnecessary delays.
- Maintained compliance with industry regulations, adhering to environmental guidelines and reporting requirements throughout all stages of the drilling process.
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Provided expertise to support day drilling operations.
- Collaborated with geologists to analyze core samples, ensuring accurate interpretation of geological data for successful well planning.
- Mentored junior drillers, enhancing team skills and knowledge through hands-on training sessions and practical demonstrations.
- Developed a strong working relationship with drilling contractors and service providers, fostering an environment of collaboration and open communication to achieve project goals.
- Determined accurate angles and depths before drilling or giving instructions.
- Coordinated and managed all rig moving operations
- Managed drilling schedules, maintaining project timelines and effectively allocating resources for optimal results.
- Constructed drilling pads, planned rig moves and conducted project audits.
- Implemented rigorous testing practices to monitor borehole integrity, minimizing the risk of wellbore collapse or failure.
- Led, managed and supervised drilling contractors and service company personnel in daily drilling operations, well construction and well test operations.
- Led, coached and directed tool pushers and drillers in daily drilling program operations
Warehouse Storeperson
Philips Electronics
03.1992 - 12.2003
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
- Prepared detailed reports on inventory levels, discrepancies identified during audits, or notable trends observed in warehouse operations for review by management.
- Safeguarded warehouse operations, adhering to strict safety protocols and conducting regular inspections for potential hazards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assisted in the development and implementation of new warehouse layout designs, improving workflow efficiency and minimizing congestion during peak periods.
- Coordinated with transportation providers to arrange pickups or deliveries while prioritizing time-sensitive requests or special handling needs.
- Expedited order processing through proficient use of warehouse equipment such as forklifts, pallet jacks, and barcode scanners.
- Managed incoming shipments, verifying contents against purchase orders before logging into the inventory system accurately and promptly.
- Streamlined shipping and receiving processes to improve overall productivity and customer satisfaction.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Sales Assistant
Flemmings Supermarket
01.1988 - 03.1992
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Cabramatta High
Cabramatta, NSWSkills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safety Protocols
- Vehicle Inspection
- Loading and unloading
- GPS and route planning
- Safety Management
- Vehicle Maintenance
- Equipment Operation
- Basic vehicle repairs
Timeline
Removalist/driver
Classic Removels
11.2023 - Current
Removalist/Driver
Lynns Removels
05.2019 - 10.2023
Removalist/driver
Daves Removels
11.2017 - 05.2019
Yard Person
Shoalhaven Skips
02.2017 - 11.2017
Yard Person
Schumac Plumbing
02.2016 - 12.2016
Water Bore Driller/Drillers Offsider
Easternwell Group
04.2006 - 11.2015
Warehouse Storeperson
Philips Electronics
03.1992 - 12.2003
Sales Assistant
Flemmings Supermarket
01.1988 - 03.1992
High School Diploma -
Cabramatta High
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