Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Retail Worker
Coles Group
11.2010 - 11.2023
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Streamlined inventory management for improved product availability and reduced stock discrepancies.
Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Duty Manager
Bilo
07.2004 - 11.2008
Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
Trained employees in essential job functions.
Mentored and supported junior staff members to apply best practices and follow procedures.
Supervised and coordinated team to provide guidance and support and maximize performance.
Education
Higher School Certificate -
Brisbane Water Secondary College
Umina Beach, NSW
1994
Skills
Stocktake coordination
Reliability and punctuality
Store Cleaning
Cash Handling Accuracy
Stock replenishment
Merchandise Display
Product Knowledge Expertise
Loss Prevention
Cash Register Operation
POS Systems
Conflict resolution techniques
Patience and Empathy
Loss prevention awareness
Honest and Dependable
Strong Communication and Interpersonal Skills
Order Processing
Additional Information
Personal Referees
Alex Smith 0451107881
Peter Murray 0407077568
Timeline
Retail Worker
Coles Group
11.2010 - 11.2023
Duty Manager
Bilo
07.2004 - 11.2008
Higher School Certificate -
Brisbane Water Secondary College
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