Craig Campbell
Goulburn,NSW
Summary
Accomplished Correctional Officer with a proven track record at ACT Corrective Services, adept in crisis management and conflict resolution. Expert in emergency response and fostering positive relationships, significantly enhancing facility safety and operational efficiency. Demonstrates exceptional skill in de-escalation techniques and correctional facility procedures, ensuring equitable treatment and security. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 25-year industry history.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Correctional Officer Grade 3
ACT Corrective Services
03.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Correctional Officer Grade 2
ACT Corrective Services
03.2012 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Correctional Officer Grade 1
ACT Corrective Services
07.2007 - Current
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
- Maintained centre security by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
Detention Supervisor
Villawood Immigration Detention Centre
02.2002 - 07.2007
- Operated radio, telephone equipment and console monitors.
- Implemented innovative conflict resolution techniques, resulting in fewer altercations among inmates.
- Maintained order, safety and security of residents in correctional facility.
- Improved inmate behaviour by implementing structured daily routines and activities.
- Monitored compliance with state regulations regarding inmate rights, ensuring equitable treatment for all individuals under supervision.
Acting Detention Manager
Villawood Immigration Detention Centre
01.2003 - 10.2004
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Detention Officer
Villawood Immigration Detention Centre
10.1999 - 02.2002
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
Education
High School Diploma -
Goulburn High School
Goulburn, NSW11.1994
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Correctional facility procedures
- Crisis Management
- Relationship building and management
- Emergency Management
Certification
- Certificate III Correctional practices, Australisian Correctional Management, 2002
- Certificate IV Correctional practices, ACT Corrective services, 2011.
- Future leaders Program, IPAA, 2024.
- JACS Supervisory training, Department of Justice and community services, 2023.
- Best Practice recruitment training, Department of Justice and community services, 2020.
- Leadership and management course, SES, 2016.
Timeline
Correctional Officer Grade 3
ACT Corrective Services
03.2020 - Current
Correctional Officer Grade 2
ACT Corrective Services
03.2012 - Current
Correctional Officer Grade 1
ACT Corrective Services
07.2007 - Current
Acting Detention Manager
Villawood Immigration Detention Centre
01.2003 - 10.2004
Detention Supervisor
Villawood Immigration Detention Centre
02.2002 - 07.2007
Detention Officer
Villawood Immigration Detention Centre
10.1999 - 02.2002
High School Diploma -
Goulburn High School
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