Summary
Overview
Work History
Education
Cover Story
Roles And Responsibilities
Age
References
Timeline
Generic

Craig Carmody

Rothwell,QLD

Summary

I am searching for a great team that can further my skills and education through teamwork and by going above and beyond to obtain the best outcome for the team, business and also the community. If you give me the chance to succeed, then I won’t let you down.

I am a motivated employee who learns quickly in fast-paced, high-volume environments. I Consistently adhere to safety standards and maintains an open availability and flexibility to work various shifts.

Overview

4
4
years of professional experience

Work History

Production Worker

Hunter Galvanising
03.2023 - 03.2024
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Made sure that products were produced on time and are of good quality.
  • Oversaw logistics and inventory management for storeroom.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Head Section Waiter

Lightyears Asian Diner
01.2022 - 12.2022
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Provided excellent service during high-volume shifts, maintaining professionalism under pressure.
  • Coordinated seamlessly with other front-of-house staff members such as bartenders, hosts/hostesses ensuring smooth overall service.

Head Bar Tender

Murrays Brewing
03.2021 - 12.2021
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Section Waiter

Nagisa Japanese restaurant
01.2020 - 03.2021
  • Demonstrated knowledge of wine pairings and beverage options to enhance guests'' dining experience.
  • Supported restaurant operations by assisting in tasks such as inventory management and stock replenishment when needed.
  • Ensured accuracy in cash handling procedures, minimizing discrepancies at end-of-shift reconciliations.
  • Contributed to increased overall revenue through upselling menu items and promoting daily specials.
  • Handled customer complaints gracefully, resolving issues promptly to ensure guest satisfaction.

Education

Construction management -

Western Sydney University
01.2016

HSC -

Blue Mountains Grammar School
01.2011

Cover Story

I'm 28 years of age and have moved to Newcastle from Sydney to have a better quality of living in 2020. During my time in Sydney I worked in many prestigious hospitality venues such as Rockpool 1989, Chin-Chin Sydney and Brickfields bakery. This experience has given me the pathway to maintain a high standard of customer service, time management, order of operations, customer relations and always smiling and having fun. I am searching for a great team that can further my skills and education through teamwork and by going above and beyond to obtain the best outcome for the team, business and also the community. If you give me the chance to succeed, then I won't let you down.

Roles And Responsibilities

  • Opening and closing of venue including restaurant and bars
  • Counting tills and ensuring float money balances
  • Reporting to managers during service to overcome obstacles and maintain an outstanding customer experience
  • Working with kitchen staff to ensure food and service remains at an exceptional pace
  • Turning over tables up to 6 times per day during weekends and peak holiday seasons
  • Stock take management from beverages through to utensils
  • Advancing my knowledge with menus from key elements in dishes through to wines and spirits

Age

29

References

  • Angela Hetherington 0400 456 062
  • Robert Kennedy 0448 478 414

Timeline

Production Worker

Hunter Galvanising
03.2023 - 03.2024

Head Section Waiter

Lightyears Asian Diner
01.2022 - 12.2022

Head Bar Tender

Murrays Brewing
03.2021 - 12.2021

Section Waiter

Nagisa Japanese restaurant
01.2020 - 03.2021

Construction management -

Western Sydney University

HSC -

Blue Mountains Grammar School
Craig Carmody