Craig Carter
Security Officer
Brisbane,QLD
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a security position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Master Personal Trainer
Various Studios
01.1996 - 12.2008
- Developed comprehensive nutritional plans for clients, resulting in improved overall health and wellness.
- Led group exercise classes focused on strength training, cardiovascular endurance, flexibility, and balance improvement.
- Counselled participants on nutrition to help reach fitness goals.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Collaborated with other fitness professionals to develop and implement new programs.
- Set up and broke down equipment before and after classes.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Implemented new and creative exercise routines to keep participants motivated.
- Streamlined processes related to session booking and payment handling, providing a more convenient experience for clients.
- Enhanced gym members'' experiences through the provision of exceptional customer service and support during training sessions.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Built strong rapport with clients through consistent communication regarding goals, progress updates, and adjustments to training plans as needed.
Security Officer
Chubb Qld
01.2002 - 10.2003
- Monitored CCTV cameras and alarm systems for security breaches.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Jewellery Manager
Carters Diamond & Gold
05.1996 - 12.2000
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Security Site Supervisor
West Fields Liverpool
02.1996 - 12.1998
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Developed and implemented strategies to prevent and respond to security incidents.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Streamlined reporting procedures, resulting in improved communication between security staff and management.
- Trained security workers on site-specified procedures.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
- Conducted regular patrols of facility to detect and deter security threats.
- Cultivated relationships with neighboring businesses to foster cooperation in maintaining overall area safety.
- Collaborated with management to develop security policies and procedures.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Assisted human resources with background checks on potential hires to maintain a secure workforce.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Completed shift handover reports and debriefed next shift upon arrival.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
- Managed security staff rotation for position coverage on breaks.
- Performed security investigations and reported findings to client management.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Security Officer
Probe Australia
01.1994 - 02.1996
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to emergency situations to assess and deflect issues.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Motor Transport Specialist
RAAF Base Williamtown
04.1989 - 09.1992
- Increased operational readiness with timely repair and maintenance of transport equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Managed inventory control, ensuring availability of spare parts and reducing supply chain delays.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reported defects, damage, and accidents to proper personnel.
- Enhanced safety measures by conducting thorough pre-trip inspections and driver training sessions.
- Conducted research to address shipping errors and packaging mistakes.
- Integrated warehouse operations with existing and new business processes.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Ensured compliance with all regulatory requirements related to transportation safety, hazardous materials handling, and environmental protection.
- Maintained accurate records of all fleet assets including acquisition dates, mileage logs, service histories, warranty claims, and disposal information.
- Coordinated transportation schedules, optimizing resource allocation and minimizing conflicts.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Evaluated performance metrics to determine areas for improvement in motor transport processes and procedures.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicles and completed daily maintenance actions.
- Organized records of vehicles, schedules and completed orders.
Cook
McDonald's Restaurant
01.1986 - 12.1989
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Monitored food quality and presentation to maintain high standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained food safety and sanitation standards.
Skills
- Certified Strength and Conditioning Specialist
- Group Fitness Instruction
- Certified Personal Trainer (CPT)
- Class leadership
- Reliable and Responsible
- Balance and Stability Training
- Brand Promotion
- Dependable and Punctual
- Physical Conditioning
- Customer Service
- Client Engagement
- Fitness Program Design
- Strength training
reading, computer based gaming, drawing
- Love to read adventure genre style books.
- Enjoy when time permits playing single shooter online games.
- Love to draw unusual things
Additional Information
space permits.
As a D type personality i focus on tasks until completed as per instructions. I work well in team environments.
im willing to relocate to train and be employed for the right employer.
Timeline
Security Officer
Chubb Qld
01.2002 - 10.2003
Jewellery Manager
Carters Diamond & Gold
05.1996 - 12.2000
Security Site Supervisor
West Fields Liverpool
02.1996 - 12.1998
Master Personal Trainer
Various Studios
01.1996 - 12.2008
Security Officer
Probe Australia
01.1994 - 02.1996
Motor Transport Specialist
RAAF Base Williamtown
04.1989 - 09.1992
Cook
McDonald's Restaurant
01.1986 - 12.1989
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